Early Years Regional Administrator

Bright Horizons Early Education & Preschool; St. Day; Presencial; GBP 27.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Childcare discount 40% (first child)

Enhanced parental leave

20 days annual leave + bank holidays

Pension

Wellbeing benefits and 24/7 GP

Descripción de la vacante

Bright Horizons Early Education & Preschool is seeking an Early Years Regional Administrator to support multiple nurseries. The role focuses on parent outreach, invoicing, and regional administration while offering flexible hours and a 20-hour per week pattern.

You will base at Oak Lane Nursery with travel across the Richmond Borough and surrounding areas, assisting with places, sessions, and financial queries as required.

Formación

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills, and the ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills, with colleagues, children, and parents.

Responsabilidades

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions, and booking changes.
• Assist parents with financial queries and solutions.
• Coordinate monthly invoice runs, invoice debt, funding tasks and manage payment plans.
• Provide ad hoc administrative support to the nursery manager and prepare reports.

Conocimientos

Administrative experience

Customer service

Communication

Organisational skills

Data entry

Microsoft Office

Herramientas

Word

Excel

PowerPoint

Descripción del empleo

Role - Early Years Regional Administrator

Salary – starting from £30,513.60 per annum Full time equivalent (dependant on qualification/s and experience)

Hours - 20 Hours Per Week | Flexible with days

Location – Based at our Oak Lane Nursery but travel required in the Richmond Borough and surrounding areas

Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”

We’re looking for an Early Years Administrator to join our our busy region.

Our Benefits

• Childcare discount of 40% for first child*
• Enhanced parental leave
• 20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*
• Pension
• Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
• Professional development programme access for every stage of your career, including access to a careers coach
• Shift options: 40 hours over 4 or 5 days, 24 hours over 3 days, or 16 hours over 2 days
• Subject to T&Cs

The Role

As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.

What We’re Looking For

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Proud to be a Great Place to Work for 20 years.