Regional Admin

Bright Horizons Early Education & Preschool; Eastleigh; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Childcare discount 40%

Enhanced parental leave

20 days annual leave + holidays

Pension

Financial and wellbeing benefits

Professional development programme

Job summary

Bright Horizons Fair Oak Day Nursery and Pre School is seeking a fixed term Early Years Regional Administrator to support the Southampton region across nurseries. The role involves coordinating monthly invoice runs, handling financial queries, and providing reports to the nursery manager.

You will lead parent outreach, manage new nursery places and booking changes, and work in a fast-paced environment while delivering outstanding customer service.

Qualifications

• Previous experience in an administrative role.
• Proven track record of delivering outstanding customer service.
• Strong organisational skills and ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills with colleagues, children, and parents.

Responsibilities

• Lead parent outreach initiatives and support the region manager with nursery places, extra sessions, and booking changes.
• Coordinate monthly invoice runs, invoice debt management, funding tasks, and payment plans.
• Assist the nursery manager with ad hoc administrative tasks and reports.

Skills

Administrative experience

Customer service

Organisational skills

Communication skills

MS Office

Data entry

Job description

Nursery – Bright Horizons Fair Oak Day Nursery and Pre School

Salary – £27,484 to £28,880 per annum (dependant on qualification/s and experience)

Location –Southampton

Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”

We’re looking for a fixed term (9 month contract) Early Years Regional Administrator. This role is for a regional administrator, supporting the region expected to travel to all nurseries within the Southampton region.

Our Benefits

• Childcare discount of 40% for first child*
• Enhanced parental leave
• 20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*
• Pension
• Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
• Professional development programme access for every stage of your career, including access to a careers coach
• Subject to T&Cs

The Role

As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.

What We’re Looking For

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Proud to be a Great Place to Work for 20 years.