Recreational Assistant / Life Guard

Leisure Focus; Clewer Village; On-site; GBP 18,000 - 22,000; Full time

Job summary

A community-focused leisure organization in Clewer Village is seeking a Lifeguard. This role is vital for ensuring the safety of customers near water. Ideal candidates must have a UK lifeguard qualification, strong swimming skills, and excellent customer service abilities. Additional responsibilities include supporting the Duty Manager and assisting in various site duties. The organization offers training, career progression, and a variety of employee benefits including gym membership and discounted amenities.

Benefits

Free gym membership for employee and appointed person

Discounted food and beverages on site

Discounted retail items

Career progression opportunities

Training and development

Employee assistance programme

Qualified mental health first aid on-site

Free parking on site

Qualifications

• Must be a strong swimmer with a commitment to safety.
• Excellent communication skills to manage pool users.
• Understanding of health and safety legislation.

Responsibilities

• Keep customers safe in and around water.
• Attend to duties at both wet and dry sites.
• Support the Duty Manager and Senior Recreational Assistant.

Skills

Strong swimming ability

Excellent customer service skills

Excellent verbal communication

Confidence and approachable nature

Education

UK recognised pool lifeguard qualification (NPLQ)

Job description

Lifeguards have one of the most important jobs at our centers, and that is keeping our customers safe in and around the water.

If you are interested in a career in leisure, Leisure Focus also has fantastic training programmes that can lead to management positions, with a real focus on individual development.

We are passionate about delivering the best customer service and getting your community active. Our team members are playing their part, working within a diverse and dynamic team in a fast‑paced environment.

Recreation Assistants will perform duties pertaining to both wet and dry sites.

What we are looking for:

In order to be considered for a Lifeguard position at Leisure Focus, you need to be a strong swimmer and have excellent customer service skills. You should also have:

• A UK recognised pool lifeguard qualification, NPLQ qualification is essential
• Understanding of relevant health and safety legislation
• Excellent verbal communication skills, including the ability to appropriately correct behavior of pool users where necessary
• Confidence and an approachable nature

DBS:

Recreation Assistant position classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.

ABOUT US:

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values (FACE):

In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we

• Focus on the Customer
• Approach everything systematically
• Collaborate to achieve
• Exceed expectation

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world‑class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have an inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.

Reporting to:

• Duty Manager/ Senior Recreational Assistant

Annual Leave:

• 28 days paid annual leave per year

Pension:

• NEST Auto Enrolment after 3 months service

Other benefits:

• Free gym membership for the employee and appointed person
• Discounted food and beverages on site
• Discounted retail items
• Career progression and development opportunities
• Training and development
• Employee assistance programme
• Qualified mental health first aid on-site
• Free parking on site