Receptionist/Spa Host

Global Sports Jobs Limited; Beaconsfield; Presencial; GBP 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free club membership for you and your

50% discount on food and drinks

Discounts on swimming, tennis lessons,

Resumo da oferta

Global Sports Jobs Limited is seeking a Receptionist for a premium health and wellness club in Beaconsfield, United Kingdom. The role is the first point of contact for members, delivering a premium experience and handling queries and bookings both face to face and by telephone.

You will work in a team-focused environment, representing the brand in all member interactions and ensuring the reception area aligns with brand standards.

Qualificações

• A passion for customer service.
• Strong communication and collaboration skills, with the ability to work as part of a team.
• Ability to work in a fast-paced environment.

Responsabilidades

• Welcome members and provide a premium experience.
• Manage member queries face to face and by telephone.
• Manage member bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador for the business in member-facing interactions.

Conhecimentos

Customer service

Communication

Teamwork

Descrição da oferta de emprego

About the Role

The Receptionist is the first point of contact for members at a premium health and wellness club, welcoming members and delivering a premium experience. The role manages member queries and bookings both face to face and by telephone while maintaining the reception area to brand standards. The position sits within a team-focused environment where team members act as ambassadors for the business.

Key Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries face to face and by telephone.
• Manage member bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador for the business in member-facing interactions.

Required Experience & Qualifications

• A passion for customer service.
• Strong communication and collaboration skills, with the ability to work as part of a team.
• Ability to work in a fast-paced environment.

Benefits & Perks

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app: get paid on demand.
• Access to a benefits suite.

About the Company

We are Europe's leading premium health and wellness group. We are committed to creating a thriving and inclusive culture, and together we are more than a club.