Receptionist

Global Sports Jobs Limited; Milton Keynes; Presencial; GBP 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free club membership for you and your 

Free club membership for you and your1

Resumo da oferta

Global Sports Jobs Limited is seeking a friendly front-of-house member services host to warmly welcome members and deliver a premium experience in our health and wellness club. This role handles member queries and bookings in person and over the phone, and maintains a clean reception area aligned with brand standards.

You will be part of a team-focused environment where ambassadors embody our business values, contributing to a thriving member experience and opportunities for growth through

Qualificações

• Passion for customer service.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsabilidades

• Welcome members and provide a premium experience.
• Manage member queries and bookings both face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador of the business and the heart of what we do.

Conhecimentos

Customer service

Team player

Fast-paced environment

Descrição da oferta de emprego

About the Role

This role is the first point of contact for members, welcoming them and delivering a premium experience. It manages member queries and bookings both face to face and by telephone. The role also maintains the reception area to brand standards. The position sits within a team-focused health and wellness environment where team members act as ambassadors of the business.

Key Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries and bookings both face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador of the business and the heart of what we do.

Required Experience & Qualifications

• A passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Benefits & Perks

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app: get paid on demand.
• Access to a benefits suite.

About the Company

We are Europe's leading premium health and wellness group. We aim to create a thriving and inclusive culture, and together we are more than a club.