Spa Host

Global Sports Jobs Limited; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Free Club Membership

Food & drink discount

Swimming discount

Tennis discount

Personal training discount

Career development

Wagestream on demand pay

Benefits Suite access

Job summary

David Lloyd Clubs in London is seeking a Spa Ambassador to welcome members and explain the health and wellbeing benefits of each therapy room. You will help keep the spa clean and tidy to premium standards and contribute to delivering a first-class experience for members.

This role requires a passion for health and wellbeing, excellent communication and teamwork, and a proactive approach to delivering high-quality service. Training and career development are available within the club network.

Qualifications

• Experience within a premium customer service environment.
• A passion for health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering a great quality experience to members.

Responsibilities

• Act as an ambassador for the spa retreats.
• Welcome members to the spa.
• Ensure members understand the health and wellbeing benefits of each therapy room.
• Maintain the spa to a clean and tidy standard expected in a premium environment.

Skills

Customer service

Health & wellbeing

Communication

Teamwork

Job description

About the Role

The role acts as an ambassador for the spa retreats, welcoming members and ensuring they understand the health and wellbeing benefits of each therapy room. The post holder is responsible for maintaining the spa to the clean and tidy standards expected in a premium environment. The position sits within the spa team and focuses on delivering a high-quality experience to members.

Key Responsibilities

• Act as an ambassador for the spa retreats.
• Welcome members to the spa.
• Ensure members understand the health and wellbeing benefits of each therapy room.
• Maintain the spa to a clean and tidy standard expected in a premium environment.

Required Experience & Qualifications

• Experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering a great quality experience to members.

Benefits & Perks

• Free Club Membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream App: get paid on demand.
• Access to the Benefits Suite.

About the Company

David Lloyd Clubs is Europe’s leading premium health and wellness group.