Receptionist - Guest Experience | Onsite Gym & Growth

Scape Australia Management Pty; Greater London; On-site; GBP 23,549 - 28,783; Full time

Benefits offered by this job

Increasing salary & holiday with length of service

£150 for referring a friend

Access to onsite gyms

Employee Assistance Programme (EAP)

Annual exceptional performance awards

Access to Cycle to Work & Tech Scheme

Career progression opportunities

Job summary

A premium accommodation provider in Greater London is looking for a Receptionist to provide excellent customer service to students and guests. Key responsibilities include welcoming visitors, managing bookings, and handling inquiries, all while maintaining a friendly and tidy reception area. The ideal candidate should have strong communication skills and a team-oriented mindset. This role offers a competitive salary and opportunities for professional development within a supportive work environment.

Qualifications

• Previous experience in a customer-facing role is preferred.
• Ability to handle complaints professionally and compassionately.
• Strong communication skills, both written and verbal.

Responsibilities

• Provide a knowledgeable and friendly welcome to all students and guests.
• Handle post and parcels for students efficiently and accurately.
• Maintain the reception desk and lobby cleanliness.
• Raise maintenance requests and communicate with the maintenance team.

Skills

Customer service

Communication

Teamwork

Organizational skills

Job description

A premium accommodation provider in Greater London is looking for a Receptionist to provide excellent customer service to students and guests. Key responsibilities include welcoming visitors, managing bookings, and handling inquiries, all while maintaining a friendly and tidy reception area. The ideal candidate should have strong communication skills and a team-oriented mindset. This role offers a competitive salary and opportunities for professional development within a supportive work environment.