Guest Experience Receptionist - Front Desk Pro

Park Plaza; Greater London; On-site; GBP 14,945 - 21,285; Full time

Benefits offered by this job

£13.15 per hour plus incentive

30 days holiday including bank holidays

Discounted hotel room rates

50% discount at restaurants

Two free meals per day

Access to 40% of pay before payday

Recommend a Friend scheme - £750

Discounts at various retailers and attractions

Gym discounts

Travel season ticket loans

24/7 Employee Assistance Programme

Rotas published at least two weeks in advance

Free dry cleaning of uniforms

Annual Staff parties and events

Company pension plan

Job summary

A leading hospitality brand in Greater London is seeking a Receptionist who will create amazing impressions on guests through outstanding customer service. The ideal candidate will possess strong interpersonal and communication skills, along with prior experience in a customer-facing role. The role includes competitive pay, wellness days, discounted hotel rates, and various incentives. If you’re passionate about service and teamwork, this position is for you.

Qualifications

• Excellent interpersonal skills and the ability to connect with others.
• Manage requests promptly and politely with a caring attitude.
• Previous experience in a customer-facing role or as a Receptionist.

Responsibilities

• Be the first and last person our guests see.
• Create an amazing impression with a helpful approach.
• Ensure great service to all guests.

Skills

Excellent interpersonal skills

Good command of English

Previous customer-facing experience

Communication skills

Job description

A leading hospitality brand in Greater London is seeking a Receptionist who will create amazing impressions on guests through outstanding customer service. The ideal candidate will possess strong interpersonal and communication skills, along with prior experience in a customer-facing role. The role includes competitive pay, wellness days, discounted hotel rates, and various incentives. If you’re passionate about service and teamwork, this position is for you.