Guest Experience Concierge | Front Desk & Admin

Scape; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Access to our onsite gyms

Employee Assistance Programme (EAP)

Annual exceptional performance awards

Career progression and development opportunities

Enrolment onto the Scape Pension Scheme

Job summary

Scape is looking for a dedicated Receptionist to join our London team. You will provide a friendly welcome to students and guests, manage post and parcels, and maintain an organized reception area. Excellent customer service skills are mandatory, and previous reception experience is preferred but not essential.

We offer a generous benefits package including access to onsite gyms, career progression opportunities, and a supportive working environment. Join Scape to help deliver a premier living experience for students!

Qualifications

• Excellent customer service skills are crucial.
• Previous reception experience is preferred but not essential.
• Must be dependable, enthusiastic, and a team player.

Responsibilities

• Welcome students and guests in person or over the phone.
• Handle post and parcels for students efficiently.
• Keep the booking system updated and reception area tidy.
• Understand and follow health and safety policies.
• Respond to enquiries and handle complaints professionally.

Skills

Customer service skills

Organised and flexible

Professional communication manner

Team player

Competent with Microsoft Office

Job description

Scape is looking for a dedicated Receptionist to join our London team. You will provide a friendly welcome to students and guests, manage post and parcels, and maintain an organized reception area. Excellent customer service skills are mandatory, and previous reception experience is preferred but not essential.

We offer a generous benefits package including access to onsite gyms, career progression opportunities, and a supportive working environment. Join Scape to help deliver a premier living experience for students!