Premium Front Desk Receptionist & Visitor Experience

Savills Company; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Savills is seeking a professional Receptionist to be the first point of contact for visitors and tenants at our London site. You will maintain a welcoming, five-star reception environment and support building operations with accuracy and discretion.

Responsibilities include greeting guests, logging visits, handling calls, coordinating with the reception supervisor and tenants, and assisting with events. A smart appearance and excellent communication are essential.

Qualifications

• Excellent verbal and written communication.
• GCSE level education or equivalent.
• Reliable and well presented.
• Team player with strong customer service.
• Pleasant telephone manner.
• Excellent communication skills.
• Ability to deal with confidential information.
• Good organisational and time management.
• Willingness to learn on the job and career development.
• Solid Corporate Customer Service Experience.
• Positive attitude and enthusiasm for customer service.

Responsibilities

• Maintain a clean, welcoming reception area to five-star standards.
• Present a professional appearance at all times.
• Answer calls and direct queries professionally.
• Greet visitors and log them in the building visitor system.
• Co-ordinate with the Reception Supervisor and Building Management.
• Be first point of contact for staff, tenants and contractors.
• Assist with on-site events and pop-ups.
• Keep the reception operations manual up to date.
• Ensure health and safety compliance.
• Do not leave reception unmanned during opening hours.

Skills

Communication

Teamwork

Telephone manners

Time management

Confidentiality

Willing to learn

Education

GCSE or equivalent

Job description

Savills is seeking a professional Receptionist to be the first point of contact for visitors and tenants at our London site. You will maintain a welcoming, five-star reception environment and support building operations with accuracy and discretion.

Responsibilities include greeting guests, logging visits, handling calls, coordinating with the reception supervisor and tenants, and assisting with events. A smart appearance and excellent communication are essential.