Receptionist – Elevate Guest Experience at Campus Hotel

Imago Venues; Loughborough; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

25 days annual leave

Birthday leave day

On-site gym access

Free meal

Free car parking

Company pension scheme

Job summary

Imago Venues at Burleigh Court Hotel in Loughborough University Campus is hiring for a Reception role on a full-time basis (30 hours per week) with early and late shifts. You will be the face of our venue, welcoming guests and delivering outstanding service in a fast-paced environment.

We offer a competitive hourly rate of £13.45, 25 days annual leave plus bank holidays, a birthday leave day, free on-site gym access, a free meal, free parking and enrolment into our company pension scheme.

Qualifications

• Minimum of one year's experience in a customer-facing role.
• Experience in busy front-of-house hospitality is desirable but training will be provided.

Responsibilities

• Be the first point of contact for guests and assist with their needs.
• Deliver excellent service and exceed guest expectations.
• Communicate effectively with guests and team members.
• Support a fast-paced reception environment.

Skills

Customer service

Communication

Team orientation

Under pressure

Job description

Imago Venues at Burleigh Court Hotel in Loughborough University Campus is hiring for a Reception role on a full-time basis (30 hours per week) with early and late shifts. You will be the face of our venue, welcoming guests and delivering outstanding service in a fast-paced environment.

We offer a competitive hourly rate of £13.45, 25 days annual leave plus bank holidays, a birthday leave day, free on-site gym access, a free meal, free parking and enrolment into our company pension scheme.