Campus Front Desk Receptionist — Guest Service Champion

Loughborough University; Loughborough; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

25 days annual leave plus bank holiays

Free access to on-site gym facilities

Free meal

Free car parking

Enrolment into company pension scheme

Job summary

Imago Venues at Loughborough University Campus is hiring a Receptionist to join the Burleigh Court Hotel team. This full-time role covers 30 hours per week, with an hourly rate of £13.45. You will welcome guests, answer inquiries and support colleagues in delivering outstanding service.

We ask for a friendly, confident communicator with at least one year in a customer-facing role. Full training will be provided; benefits include generous annual leave, gym access, meals, parking, and a company

Qualifications

• Minimum of one year's experience in a customer-facing role.
• Experience in a busy front of house hospitality operation is desirable, though full training will be provided.

Responsibilities

• Serve as the first point of contact for guests and team members.
• Deliver excellent customer service and respond to guest inquiries.
• Assist with front desk operations and help maintain smooth check-in/check-out processes.

Job description

Imago Venues at Loughborough University Campus is hiring a Receptionist to join the Burleigh Court Hotel team. This full-time role covers 30 hours per week, with an hourly rate of £13.45. You will welcome guests, answer inquiries and support colleagues in delivering outstanding service.

We ask for a friendly, confident communicator with at least one year in a customer-facing role. Full training will be provided; benefits include generous annual leave, gym access, meals, parking, and a company