Receptionist - Bank - Care Home

NHS; Croydon; On-site; GBP 20,000 - 24,000; Part time

Job summary

A leading UK healthcare provider is seeking a Bank Receptionist to create a warm environment for residents and visitors. The role involves answering phone calls, greeting visitors, and managing the reception area without needing formal qualifications. Join a flexible role with opportunities for personal development while helping provide quality care.

Benefits

Competitive pay

Flexibility

Free learning and development opportunities

Qualifications

• No formal qualifications are required, but you need strong communication skills.
• Professional, caring, and courteous demeanor expected.

Responsibilities

• Answer phone calls and greet visitors.
• Manage the reception area and administrative tasks.

Skills

Good telephone manner

Strong communication skills

Job description

As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around.

Main duties of the job

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities.

About us

Barchester Healthcare is one of the UK's leading healthcare providers, with a reputation for delivering high-quality care and support to the elderly and vulnerable. The company operates a network of care homes and healthcare facilities across the country, offering a range of services including residential, nursing, and dementia care.

Job responsibilities

ABOUT THE ROLEAs a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.