Receptionist (Bank)

nuffieldhealth; Brighton; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Holiday pay

Pension scheme

Gym membership discount

Job summary

Nuffield Health Brighton Hospital is seeking a friendly receptionist to join the administration team on a bank, ad-hoc basis. You will welcome patients, answer enquiries, direct people to the right areas and help the department run smoothly.

The role prioritises empathy and customer service, with duties including booking appointments, preparing paperwork and coordinating with colleagues to ensure a seamless patient experience.

Qualifications

• Empathy and strong customer service skills are essential.
• Ability to handle enquiries and build positive relationships.
• Commitment to delivering a courteous, patient-focused experience.

Responsibilities

• Help people feel comfortable when they visit the department.
• Answer the phone, deal with enquiries and book appointments.
• Welcome patients, directing them to changing or waiting rooms.
• Work with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms and charge sheets.

Skills

Empathy

Customer service

Communication

Job description

Receptionist (Bank)

Brighton Hospital | Administration | Ad hoc | Part time

Salary £13.10 per hour

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

• From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health Brighton Hospital

At Nuffield Health Brighton Hospital, we work with leading medical Consultants to provide first-class treatments and high standards of care for the prevention, diagnosis, and treatment of a wide range of medical and surgical conditions using the latest facilities and technology. We take pride in delivering high standards of patient care to both private patients and the NHS. Our facilities include 44 purpose built en-suite rooms, three operating theatres and an endoscopy theatre. Other facilities include physiotherapy, health screening, diagnostics and a dental suite. We are located in Woodingdean, on the east side of Brighton with easy access by rail and road, including free parking

Join Nuffield Health and create the future you want, today.