Bank Receptionist and Administrator

Nuffield Health Leeds Hospital; Leeds; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday leave

Pension scheme

Discounted gym membership (£35/month)

Job summary

Nuffield Health Leeds Hospital is seeking a part-time Receptionist and Administrator (Bank) to support the Leeds Hospital team. You will handle enquiries, appointments and patient reception with empathy and clear communication.

Prior healthcare reception or administration experience is desirable, and strong IT and typing skills are important. The role is ad hoc, with pay at £12.84 per hour and benefits including pension access and gym membership discounts.

Qualifications

• Excellent communication and IT skills as noted for the receptionist/administrator role.
• Experience in healthcare administration or reception is preferred but not strictly required.

Responsibilities

• Help people feel comfortable when they visit the department.
• Use empathy and customer service to build positive relationships.
• Answer the phone, handle enquiries and book appointments.
• Welcome patients in person and direct them appropriately.
• Collaborate with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets and terms.

Skills

Communication skills

IT skills

Typing / keyboard skills

Job description

Receptionist and Administrator (Bank)

Leeds Hospital | Customer | Ad hoc | Part Time

Salary £12.84 per hour

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist and Administrator at our Leeds Nuffield Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate area's
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

It starts with you.