Receptionist (Bank)

Nuffield Health Cambridge Hospital; Cambridge; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday pay

Pension scheme

Discounted gym membership (£35/month)

Job summary

Nuffield Health Cambridge Hospital is seeking a part-time Bank Receptionist to cover ad hoc shifts in Cambridge. You will be the face of the hospital, greeting patients, answering calls, booking appointments and directing guests to the correct areas.

The role includes preparing paperwork and supporting the department with charge sheets and terms and conditions. The position offers weekend and early-hour shifts, with pay up to £13.10 per hour and benefits that include pension provision and

Qualifications

• Excellent communication skills.
• Ability to explain sensitive information clearly.
• Experience in healthcare administration or reception.
• Good IT and keyboard skills.

Responsibilities

• Use empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

Skills

Communication

Empathy

Patient-facing

IT skills

Reception experience

Job description

Cambridge Hospital | Bank - Ad Hoc | Part Time

Up to £13.10 per hour

Includes early mornings, early evenings and weekend shifts.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability

The Role

You will be the face of Nuffield Health and sensitive to our customer’s needs.

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

The Person

To succeed as a Receptionist you will have:

• Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Nuffield Health Cambridge Hospital

Our state-of-the-art hospital, is central Cambridge’s premium private hospital, boasting an Outstanding CQC score and offer a full range of medical and surgical specialties. With expertise in Cancer care and Cancer surgery, Orthopaedic surgery (including robotic surgery), Neurosurgery, Cardiology as well as specialist Paediatric services. Recently having secured a partnership with the Royal Papworth NHS (National Health Service) Trust we will see growth in our Cardiology services and aim to expand our current speciality in this field.

Backed by the latest diagnostic imaging facilities including wide bore MRI and CT scanning, we offer immediate assessment and expert diagnosis. Hospital facilities include 3 state of the art digital theatres, 32 beds, Surgical Day Case theatre/endoscopy suite, Surgical Day PODs, private consultation rooms, close monitoring units, Chemotherapy suite, on-site registered pharmacy, Diagnostic scanning unit and a Pathology laboratory.

Join Nuffield Health and create the future you want, today.

It starts with you.