Receptionist (Bank)

Nuffield Health Brentwood; Wolverhampton; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Holiday pay

Pension scheme

Gym membership discount

Job summary

Nuffield Health Wolverhampton Hospital is seeking a Receptionist on a bank/ ad-hoc basis at £12.84 per hour. The role involves greeting patients, answering calls, booking appointments and guiding visitors around the department.

Experience in healthcare reception is preferred and strong IT and communication skills are essential. Hours are variable, with shifts across mornings, evenings and weekends to suit the hospital’s needs.

Qualifications

• Experience in healthcare administration or reception preferred.
• Strong communication and IT skills.
• Able to explain sensitive information clearly and calmly.

Responsibilities

• Answer phone, handle enquiries and book appointments.
• Welcome patients and direct them to appropriate areas.
• Prepare clinical paperwork, charge sheets and terms and conditions.
• Collaborate with team to ensure smooth department operations.

Skills

Communication skills

IT skills

Keyboard skills

Tools

Hospital IT systems

Job description

Receptionist

Wolverhampton Hospital | Customer | Bank | Part Time | £12.84 per hour

Hospital opening hours

Monday - Friday 07:00am-20:00pm

Saturday 07:00-15:00

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.