Receptionist / Administrator

CMD Recruitment; Yeovil; On-site; GBP 25,000; Full time

Job summary

A recruitment agency in Yeovil is seeking an experienced Receptionist / Administrator to join their small office team. The successful candidate will handle customer inquiries, manage administrative tasks, and ensure effective communication between clients and technicians. Ideal candidates will be organized, detail-oriented, and have proven experience in a similar role. This full-time position offers a salary of £25,000 per annum.

Responsibilities

• Answer telephone calls and redirect them as necessary.
• Address sales and service inquiries efficiently.
• Complete job cards and monitor labor hours.
• Negotiate with suppliers for the best prices.
• Facilitate communication between customers and technicians.
• Ensure accurate completion of company paperwork.
• Undertake additional ad‑hoc duties as assigned.

Skills

Strong written and verbal communication skills

Excellent attention to detail

Problem-solving abilities

Proven experience within a similar role

Proficiency in MS Office, particularly MS Excel

Knowledge of QHSE Legislation

Job description

Receptionist / Administrator

Full time Permanent

£25,000 pa

Yeovil - OFFICE BASED

Are you an organised administrative professional with a flair for customer service? Are you ready for a new challenge? Then this might be the role for you!

Our client is seeking an experienced Receptionist / Administrator to join their small team. As a key member of the office team, you will serve as the frontline liaison between valued customers and their needs, while providing essential support for a variety of administrative tasks.

Responsibilities

• Professionally and efficiently answer telephone calls and redirect them as necessary.
• Address sales and service inquiries, ensuring the best commercial options in line with company values.
• Complete job cards, monitor technician labor hours, and obtain necessary order numbers.
• Negotiate with suppliers to obtain the best commercial prices when placing orders.
• Facilitate communication between customers and technicians.
• Ensure accurate completion of company paperwork, including sales orders, delivery manifests, collection notes, and QHSE documentation.
• Undertake any additional ad‑hoc duties as assigned by the Branch Manager.

Skills & Experience

• Strong written and verbal communication skills.
• Excellent attention to detail and problem‑solving abilities.
• Proven experience within a similar role.
• Proficiency in MS Office, particularly MS Excel.
• Knowledge of QHSE Legislation.

Hours of work: 8.00am to 5.00pm Monday‑Friday with an hour for lunch.

Successful candidates will be contacted within 7 working days of their applications. If you do not hear from us within this time, please assume that your application was unsuccessful.