Receptionist Administrator

Save Happy; Worcester; On-site; GBP 19,000 - 25,000; Part time

Job summary

An established industry player is seeking a Receptionist Administrator to join their friendly team. This part-time role offers approximately 31 hours per week, flexible over four days, including alternate Saturdays. The ideal candidate will enjoy interacting with the public and maintain a positive outlook while handling various administrative tasks. With a starting salary of £19,844 per annum, plus bonuses for excellent customer service, this position provides a welcoming environment and opportunities for growth. If you are professional, courteous, and eager to learn, this could be the perfect opportunity for you.

Benefits

Pension Scheme

Flexible Hours

Friendly Work Environment

Qualifications

• Experience in front-of-house sales or reception is welcome but not required.
• Training will be provided for NHS and medical paperwork.

Responsibilities

• Welcoming patients and managing appointments.
• Handling patient queries and administration tasks.

Skills

Customer Service

Communication Skills

Excel

Administration

Education

Good General Education

Tools

Microsoft Excel

Job description

Four Day Receptionist Administrator Wanted

We have a vacancy for a Receptionist Administrator within our busy, family-run, truly independent opticians. Enjoy a welcoming environment with a lovely staff room and nice biscuits!

Main Duties

1. Front of house: welcoming our patients and customers
2. Managing appointments, maintaining the database, and processing payments
3. Answering the telephone and handling patient queries
4. Administration tasks, voucher claims, and ordering supplies
5. Providing sales advice on our products and services

This part-time position is approximately 31 hours per week, flexible over 4 days, including alternate Saturdays, with additional hours as needed. The practice's opening hours are between 8:40 am and 5:30 pm.

The salary depends on relevant reception experience, starting from £19,844 per annum, plus a pension scheme. Bonuses are awarded on top of the basic rate for excellent customer service, good attendance, teamwork, and long service.

You should enjoy interacting with the public, maintain a positive outlook, and be professional, friendly, courteous, and composed.

Previous experience in front-of-house sales, retail, reception, or administration is welcome but not required, as training will be provided for NHS and medical paperwork. Skills in Excel and other software, along with a good general education, would be advantageous.

To apply, please visit the practice with your CV or apply via Totaljobs.