Receptionist & Administrator

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 24,000; Full time

Job summary

An established industry player is seeking a Receptionist & Administrator to join their supportive team in a busy clinic. This entry-level role offers full training and excellent career progression opportunities. You will be the first point of contact for patients, providing a warm welcome and ensuring smooth administrative operations. Ideal candidates will have strong customer service skills, a positive attitude, and the ability to work flexible hours, including weekends. If you're ready to embark on a rewarding career in healthcare, this position is perfect for you.

Qualifications

• Strong customer-facing experience from retail, hospitality, or admin roles.
• Ability to work weekends and evenings.

Responsibilities

• Welcoming and checking in patients with a warm, professional manner.
• Handling incoming calls and directing queries appropriately.
• Booking and managing patient appointments.

Skills

Customer Service

Administrative Skills

Communication Skills

Initiative

Job description

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Job Title: Receptionist & Administrator
Job Type: Permanent, Full Time
Location: Solihull
Salary: £23,810

We’re currently recruiting for a Receptionist & Administrator to join a friendly and supportive team within a busy clinic based in Solihull. This is a fantastic opportunity for someone with strong customer-facing experience—whether from retail, hospitality, or a previous administrative role—who is looking to build a career in a professional healthcare setting. This is an entry-level position with full training provided and excellent potential for progression within the organisation.

Key Duties and Responsibilities for Receptionist & Administrator:

• Welcoming and checking in patients with a warm, professional manner
• Preparing daily documentation for theatre lists
• Scanning and updating patient records accurately
• Handling incoming calls and directing queries appropriately
• Booking and managing patient appointments
• Providing friendly and efficient support to patients and visitors
• Liaising with clinical staff, consultants, GPs, optometrists, and admin teams
  

Key Skills and Attributes for Receptionist & Administrator:

• Experience within an admin/reception role desired but not essential
• Previous customer facing experience such as retail or hospitality
• Excellent initiative and attitude
• Ability to work on the weekend and evenings is essential

This position is full time, 37.5 hours per week between 8am-8pm Monday- Friday & 8-4pm Saturday and Sunday. This is on a rota basis which further information can be provided. If interested please APPLY or send your CV to [emailprotected]