Receptionist Administrator

Plus One Personnel; Southam CP; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Receptionist Administrator to join their friendly team. This role involves being the first point of contact for visitors, providing essential administrative support, and ensuring smooth front desk operations. The ideal candidate will have a strong customer service background, excellent communication skills, and a commitment to maintaining a professional reception area. With a supportive team and a great working environment, this position offers a fantastic opportunity for those looking to grow in a reputable business. Enjoy a work-life balance with Monday to Friday hours and generous annual leave.

Benefits

Private Healthcare Scheme

Employee Assistance Program

Death in Service Benefit

Enhanced Sick Pay

23 Days Annual Leave

Qualifications

• Experience in reception or administration with a customer service background.
• Strong keyboard skills and proficiency in Microsoft Office.

Responsibilities

• Be the first point of contact for visitors and provide administrative support.
• Manage incoming and outgoing post accurately.

Skills

Customer Service

Administrative Skills

Communication Skills

Organizational Skills

Attention to Detail

Proficiency in Outlook

Proficiency in Word

Proficiency in Excel

Telephone Handling

Job description

Do you have experience working as a Receptionist, Administrator or Assistant?

Have you worked in a customer facing role?

And are you highly organised and efficient?

Our client is a reputable business based in Warwickshire, offering a variety of services to individuals and companies. They specialise in delivering goods through specialised departments. They are looking for a Receptionist Administrator to join their friendly, easy-going team. The ideal candidate will have previous experience in reception or administration, along with a customer service background and excellent communication skills. In return, the business offers a great working environment with a supportive team committed to mutual success.

Key Responsibilities:

• Be the first point of contact for visitors at reception and provide administrative support to ensure smooth front desk operations.
• Direct visitors to the appropriate staff members.
• Answer calls promptly and professionally, directing or taking messages as needed.
• Maintain a visitor log, welcome scheduled visitors, and notify staff of arrivals.
• Notify staff of deliveries.
• Handle monies received at reception, issue receipts, and notify staff for collections.
• Verify Anti Money Laundering (AML) documents.
• Manage scanning and sorting of posts upon request.
• Book meeting rooms.
• Keep the reception area tidy and professional.
• Enter new enquiries into the Prospect register in Tikit via phone, email, or in person.
• Manage incoming and outgoing post accurately.

Key Skills & Experience:

• Experience in customer-facing and administrative roles preferred.
• Proficiency with telephone systems and handling calls professionally.
• Strong keyboard skills and proficiency in Outlook, Word, and Excel.
• Commitment to excellent client care.
• Strong interpersonal and communication skills.
• Exceptional organisational and administrative abilities.
• High accuracy and attention to detail.
• Ability to maintain discretion and uphold confidentiality.

Additional Information:

• Monday to Friday, 9am-5pm (35 hours/week).
• 23 days annual leave, increasing to 27 days with service.
• Office closure between Christmas and New Year (one day’s holiday required).

After Probation:

• Private Healthcare Scheme.
• EAP for employees and families.
• Death in Service benefit (3x salary).
• Enhanced sick pay.

To apply, please send your latest CV including your current or most recent salary and notice period. For a confidential discussion, contact Shanelle Bowyer at 01295-983585. You can also connect via LinkedIn: https://www.linkedin.com/in/shanelle-bowyer-3b8796139/.