Receptionist / Administrator

Brook Street; Royal Borough of Greenwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days holiday including Bank Hol IDs

Job summary

Brook Street is seeking a Receptionist/Administrator to join its team in a professional services environment. The role combines front-of-house duties, administration, and client support, reporting to the legal team and ensuring smooth day-to-day office operations.

The successful candidate will welcome clients, manage enquiries, assist with document handling, compliance, and billing tasks while maintaining sensitive records with accuracy and discretion. A friendly, proactive approach is essential.

Qualifications

• Previous administration and/or reception experience
• Excellent organisation and attention to detail
• Strong communication and customer service skills
• A professional and friendly approach
• Good IT skills, including Microsoft Office
• The ability to manage multiple priorities and work independently
• Experience within a legal or professional services environment would be advantageous

Responsibilities

• Meeting and greeting clients and visitors
• Managing incoming calls, emails and enquiries
• Supporting fee earners with administrative tasks and case progression
• Maintaining client records, databases and filing systems
• Assisting with client onboarding, compliance and document management
• Checking ID and ensuring anti-money laundering procedures are followed
• Managing file closures, archiving and storage
• Preparing invoices, recording payments and maintaining payment logs
• Chasing documentation and following up outstanding actions
• Ordering stationery, office supplies and resources
• Coordinating office services and supplier relationships
• Updating social media platforms and creating content
• Liaising with the bookkeeper and ensuring purchase invoices are accurately maintained
• Supporting the office assistant and wider team as required

Skills

Reception

Administration

Customer service

Communication

Organisational skills

Multitasking

Teamwork

Tools

Microsoft Office

Job description

Receptionist / Administrator

£27,000 per annum
Monday to Friday, 10:00am - 5:30pm
28 days holiday including Bank Holidays

An established professional services firm is seeking an organised, personable and proactive Receptionist / Administrator to join their team. This is a varied role offering a mix of front‑of‑house responsibilities, administration, office coordination and client support.

Working closely with the legal team, you will play a key role in ensuring the smooth day‑to‑day running of the office while delivering exceptional service to clients and visitors.

Key Responsibilities

• Meeting and greeting clients and visitors
• Managing incoming calls, emails and enquiries
• Supporting fee earners with administrative tasks and case progression
• Maintaining client records, databases and filing systems
• Assisting with client onboarding, compliance and document management
• Checking ID and ensuring anti-money laundering procedures are followed
• Managing file closures, archiving and storage
• Preparing invoices, recording payments and maintaining payment logs
• Chasing documentation and following up outstanding actions
• Ordering stationery, office supplies and resources
• Coordinating office services and supplier relationships
• Updating social media platforms and creating content
• Liaising with the bookkeeper and ensuring purchase invoices are accurately maintained
• Supporting the office assistant and wider team as required

About You

The successful candidate will have:

• Previous administration and/or reception experience
• Excellent organisation and attention to detail
• Strong communication and customer service skills
• A professional and friendly approach
• Good IT skills, including Microsoft Office
• The ability to manage multiple priorities and work independently
• Experience within a legal or professional services environment would be advantageous

What's on Offer?

• Salary of up to £27,000
• Monday to Friday working hours, providing an excellent work-life balance
• Supportive and professional working environment
• A varied role with genuine responsibility
• Opportunity to become an integral part of a respected and growing business

If you are a highly organised administrator who enjoys client interaction and takes pride in delivering excellent service, we would love to hear from you.