Office Administrator

Jobwise Ltd; East Midlands; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days holiday + Bank Holidays

Employee discounts

Job summary

Jobwise Ltd in New Mills is seeking an organised Office Administrator to provide a friendly first point of contact, handling reception, administration and client care.

The role includes answering calls, greeting clients, managing diaries, handling enquiries and providing essential administrative support to the team. You will maintain records, process documents and keep the office running smoothly in a professional environment.

Qualifications

• Excellent communication and interpersonal skills
• Strong organisation and attention to detail
• Confident and professional telephone manner
• Good IT skills including Microsoft Office
• Ability to manage competing priorities and meet deadlines
• Proactive, reliable and able to use initiative
• Friendly, approachable and professional
• Experience in a legal, professional services or client-facing environment is advantageous
• Experience with a case management system or similar software desirable
• Audio typing or document production experience would be a bonus
• Business Administration qualifications would be advantageous

Responsibilities

• Answering and directing incoming calls and taking messages
• Welcoming clients and visitors and providing a professional first impression
• Booking appointments and assisting with diary management
• Handling straightforward client and third-party enquiries
• Providing refreshments and maintaining reception and meeting rooms
• Receiving, sorting and sending post and courier deliveries
• Audio and copy typing, document formatting and general document preparation
• Maintaining records on the organisation's case management system
• Photocopying, scanning and electronic filing
• Managing stationery, office supplies, refreshments and general purchasing
• Maintaining records relating to archived files and important documents
• Providing general administrative support to Partners, fee earners and the wider team

Job description

Are you an organised and friendly administrator who loves providing excellent customer service and enjoys being the first point of contact for clients?
We are recruiting an Office Administrator to join a well-established and professional organisation based in New Mills. This Office Administrator role is varied, combining reception, administration and client care, and would suit someone who enjoys working with people and takes pride in keeping an office running smoothly.
What will you be doing as an Office Administrator?

• Answering and directing incoming telephone calls and taking messages
• Welcoming clients and visitors and providing a professional first impression
• Booking appointments and assisting with diary management
• Dealing with straightforward client and third-party enquiries
• Providing refreshments and ensuring reception and meeting rooms are kept presentable
• Receiving, sorting and sending post and courier deliveries
• Audio and copy typing, document formatting and general document preparation
• Maintaining accurate records on the organisation's case management system
• Photocopying, scanning and electronic filing
• Managing stationery, office supplies, refreshments and general purchasing
• Maintaining records relating to archived files and important documents
• Providing general administrative support to Partners, fee earners and the wider team

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience in Office Administration, Administration, Reception, Customer Service or Office Support
• Excellent communication and interpersonal skills
• A confident and professional telephone manner
• Strong organisational skills with excellent attention to detail
• Good IT skills, including Microsoft Office
• Able to manage competing priorities and meet deadlines
• Proactive, reliable and able to use your own initiative
• Friendly, approachable and professional
• Previous experience within a legal, professional services or client-facing environment would be advantageous
• Experience using a case management system or similar software would be desirable
• Audio typing or document production experience would be a bonus
• Business Administration qualifications would be advantageous

What will you get in return for your work as an Office Administrator?

• Competitive salary of up to 30,000, depending on experience
• Monday to Friday, 9am-5pm - NO weekends!
• 20 days holiday + Bank Holidays
• Long-term career opportunities and progression
• Support for ongoing professional development
• A professional, friendly and supportive working environment
• Modern offices with air conditioning
• Employee discounts