Receptionist & Administrator

Castle Employment Agency Ltd; York and North Yorkshire; On-site; GBP 24,000 - 28,000; Full time

Job summary

Castle Employment Agency Ltd in York is seeking a Receptionist & Administrator to join a professional and friendly team. You will be the first point of contact for clients and visitors, and you will handle day-to-day administration to keep the office running smoothly.

The role is full-time (37.5 hours) Monday to Friday, 8:30am–5:00pm, with a £26,000 annual salary. You will need strong Microsoft Office skills, excellent organisation and a proactive, team-oriented approach.

Qualifications

• Previous experience in a busy office, administration or customer-facing environment.
• Strong Microsoft Office skills, including Word, Excel and Outlook.
• Experience with general administration, data entry and maintaining accurate records.
• Friendly, approachable and confident communicating with people at all levels.
• Highly organised with excellent attention to detail.
• Comfortable working independently and taking ownership of the administration function.
• A genuine team player who enjoys being part of a close-knit working environment.

Responsibilities

• Be the first point of contact for incoming calls, clients and visitors.
• Provide day-to-day administrative support, including letters, document formatting, scanning, printing and correspondence.
• Arrange client and internal meetings, booking rooms and organising refreshments.
• Support new client onboarding, requesting documentation and setting clients up on internal systems.
• Maintaining accurate client records, documentation and databases.
• Assisting with client engagement and disengagement processes, including issuing and chasing paperwork.
• Supporting with company administration, including accounts documentation and Companies House submissions.
• Managing incoming and outgoing post, deliveries, stationery and office supplies.
• Liaising with contractors regarding general office maintenance and repairs.
• Providing additional administrative support to colleagues and managers as required.

Skills

Microsoft Office proficiency

Attention to detail

Organisational skills

Communication skills

Independent working

Team player

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

We are recruiting for a Receptionist & Administrator to join a professional and friendly business in York.

This is a varied role where you'll be the first point of contact for clients and visitors, and the go-to person for day-to-day administration, supporting colleagues and helping ensure the office runs smoothly.

We’re looking for someone who is confident, organised and happy to take ownership of their workload, while becoming part of a close-knit team who genuinely enjoy working together.

Some of the Receptionist & Administrator responsibilities are:

• Acting as the first point of contact for incoming calls, clients and visitors
• Providing day-to-day administrative support, including letters, document formatting, scanning, printing and correspondence
• Arranging client and internal meetings, booking rooms and organising refreshments
• Supporting new client onboarding, requesting documentation and setting clients up on internal systems
• Maintaining accurate client records, documentation and databases
• Assisting with client engagement and disengagement processes, including issuing and chasing paperwork
• Supporting with company administration, including accounts documentation and Companies House submissions
• Managing incoming and outgoing post, deliveries, stationery and office supplies
• Liaising with contractors regarding general office maintenance and repairs
• Providing additional administrative support to colleagues and managers as required

The ideal candidate:

• Previous experience within a busy office, administration or customer-facing environment
• Strong Microsoft Office skills, including Word, Excel and Outlook
• Experience with general administration, data entry and maintaining accurate records
• Friendly, approachable and confident communicating with people at all levels
• Highly organised with excellent attention to detail
• Comfortable working independently and taking ownership of the administration function
• A genuine team player who enjoys being part of a close-knit working environment

This is a full-time role working 37.5 hours per week, Monday to Friday, 8:30am - 5pm, earning £26,000 per annum.

This is a great opportunity for someone looking for a varied administration role where you can really make the position your own and become an important part of a friendly, supportive team.

If this sounds like the right next step for you, we'd love to hear from you.