Receptionist & Admin Support

jobs24.co.uk; Market Drayton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist and Admin Support to join their dynamic team in Market Drayton. This full-time role offers the opportunity to be the first point of contact for customers, ensuring a professional and welcoming atmosphere. Responsibilities include handling calls, processing invoices, and providing essential administrative support. The company prides itself on its commitment to employee development and diversity, making it a great place to grow your career. If you thrive in a fast-paced environment and are passionate about customer service, this could be the perfect opportunity for you.

Benefits

25 days holiday plus option to purchase more

Dedicated Learning & Development team

Employee Assistance Program

Increased Maternity, Paternity & Adoption leave

Life Assurance scheme

Pension plan with employer contributions

Cycle to Work Scheme

Employee retail discount scheme

Free eye test vouchers

Qualifications

• Excellent telephone manner and proven organizational skills.
• Strong IT skills and ability to manage changing priorities.

Responsibilities

• Answering calls and greeting visitors professionally.
• Processing invoices and providing administrative support.

Skills

Telephone Manner

Organizational Skills

Problem-solving

IT Skills

Written Communication

Verbal Communication

Customer Service

Teamwork

Self-motivation

Adaptability

Job description

We are looking for a Receptionist and Admin Support to join the Frontier team, based at Market Drayton, on a permanent, full-time basis. However, we would consider part-time hours with flexibility for holiday cover. You will often be the first point of customer contact, ensuring that the customer (internal or external) is given an exemplary, industry-leading professional impression of Frontier Agriculture. As a Receptionist & Admin Support, your role will involve:

• Answering calls into the business and dealing with callers in a courteous and professional manner.
• Forwarding calls to the appropriate department, taking messages and forwarding in a timely manner.
• Being the first point of contact for visitors to the business, welcoming and greeting all visitors onto site, ensuring all health and safety/signing in and out procedures are adhered to.
• Processing invoices for payment.
• Reconciling the shop receipts and global pay spreadsheet daily.
• Cash handling and banking.
• Assisting with order inputting.
• Filing of invoices and delivery notes.
• Posting month end invoices to customers.
• Booking meeting rooms.
• Providing administrative support as required.
• Monitoring/processing emails, forwarding on to appropriate department/person.
• Adhoc administration duties to assist other members of staff where needed.

Excellent telephone manner and ability to deal effectively with customers' enquiries.

• Proven organisational and administrative skills.
• Demonstrated problem-solving ability.
• Strong IT skills.
• Good written & verbal communication skills.
• Ability to manage various tasks and changing priorities at short notice.
• Focused on using skills, training and experience to the benefit of the customer.
• Working to put the customer at the heart of everything we do.
• Self-motivated and tenacious.
• An effective team player.
• Solution-focused.

B.C.W (Agriculture) was established in 1991 and is a subsidiary of Frontier Agriculture Ltd. From our head office in Market Drayton, Shropshire, we provide specialist advice and services on crop production and farm animal health and are suppliers of seed to farmers in Cheshire, Shropshire, Powys, Staffordshire, North Herefordshire and Wales.

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Award-winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work. Our business approach is underpinned by our core values - Integrity, Customer focus and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion: We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.

• Competitive salary.
• 25 days holiday per calendar year with option to purchase 5 more days.
• Dedicated Learning & Development team to support you and your career.
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total).
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees.
• Life Assurance scheme and pension plan with employer contributions of up to 7%.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers.