Part Time Receptionist

Group 1 Automotive UK; Bolton; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading automotive group as a Part Time Receptionist at Volkswagen Bolton. You'll be the first point of contact for customers, ensuring a warm and welcoming environment. With excellent communication and organisational skills, you'll perform administrative duties and support smooth business operations. Enjoy benefits like generous leave, discounts, and training opportunities while being part of a diverse team dedicated to exceptional service.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Healthcare support

Paid volunteer day

Company share purchase plan

Training and development opportunities

Qualifications

• Experience in a customer service role.
• Strong communication and interpersonal skills.
• Excellent organisational skills with attention to detail.

Responsibilities

• Greet and welcome customers in a friendly manner.
• Manage customer waiting area and showroom.
• Perform general administrative duties.

Skills

Communication

Organisational Skills

Interpersonal Skills

IT Literacy

Tools

Microsoft Office

Job description

Part Time Receptionist - Volkswagen Bolton

Want to meet your potential and have a great time doing it?

In this customer-facing role, you will be the first point of contact for all customers that come through our doors. You should have excellent communication and organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. With the right support, you’ll be able to progress as high as you can aim.

What We Can Offer You

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• Access healthcare professionals 24/7 for quick and easy advice
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn rewards when you refer a friend to join the team
• Take advantage of training and development opportunities for everyone
• Life assurance with the option to increase cover
• Flexible working options available – just ask

What You’ll Do Day To Day

• Greet and welcome customers and visitors in a friendly and professional manner
• Accurately record calls and visits, relay messages promptly
• Perform general administrative duties, such as managing emails and customer enquiries
• Manage the customer waiting area and showroom, ensuring a clean and welcoming environment
• Support with additional tasks to ensure smooth business operations

Helpful Skills And Qualifications

• Experience in a customer service role, with a focus on delivering positive experiences
• Strong communication and interpersonal skills, friendly and professional manner
• Ability to multitask and perform well under pressure
• Excellent organisational skills with attention to detail
• IT literacy, proficiency in Microsoft Office, and ability to learn new systems quickly

We value diversity and encourage those eager to learn and passionate about delivering great service to apply, even if they don’t meet every requirement.

Be part of something big

Group 1 Automotive is on an exciting growth journey, with over 7,000 colleagues across 114 dealerships representing 21 brands in the UK. We’re dedicated to providing exceptional customer service.

While automotive knowledge is a plus, it’s not essential. We seek individuals committed to creating outstanding and trusted experiences for our customers, partners, and team members.

Our Values

Respect, Integrity, Transparency, Teamwork, and Professionalism are at the core of everything we do. These principles guide our interactions with customers, colleagues, and the community.