Receptionist/Admin Support

Esneft; Ipswich; Hybrid; GBP 22,000 - 24,000; Full time

Benefits offered by this job

NHS pension scheme

Flexible working options

27 days annual leave (pro rata)

Unsocial hours payments where eligible

Job summary

ESNEFT in Ipswich is seeking a dedicated Receptionist/Admin Support to join the Cardiology team on a full-time, fixed-term 12-month contract. You will provide essential reception and administrative support for patient bookings and appointments, contributing to high quality patient care.

You will manage scheduling, update attendance in Epic, and handle referrals and routine correspondence, ensuring smooth service delivery within the department.

Qualifications

• Proven experience in clerical or administrative roles.
• Experience working in an office environment.
• Ability to communicate effectively and professionally with members of the public.

Responsibilities

• Manage appointment scheduling and bookings for tests and invasive procedures.
• Record and update patient attendance outcomes in the Epic hospital system, addressing any data quality issues as they arise.
• Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.

Skills

Clerical experience

Office environment experience

Effective communication

Job description

We are seeking a dedicated and organised individual to join our team at Ipswich Hospital as a Receptionist/Admin Support. This is a full-time, fixed-term 12 month role. You will play a crucial role in ensuring the smooth delivery of administrative and reception services within the Cardiology department.

The Role

This role involves providing essential administrative and reception support to the Cardiology team, ensuring an efficient service for all patient bookings and appointments. Your contributions will directly impact the quality of care provided to patients undergoing tests and procedures.

• Manage appointment scheduling and bookings for tests and invasive procedures.
• Record and update patient attendance outcomes in the Epic hospital system, addressing any data quality issues as they arise.
• Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.

Essential Skills and Qualifications

• Proven experience in clerical or administrative roles.
• Experience working in an office environment.
• Ability to communicate effectively and professionally with members of the public.

Why Join Us?

• Be part of a purpose-driven organisation that prioritises patient care and values every team member’s contributions.
• Enjoy the benefits of NHS employment, including structured pay scales and access to development opportunities.
• Work in a supportive and inclusive environment committed to your growth and progression.

For further information about this role please contact: Sarah Willingham

[e-mail]

This role is not suitable for Sponsorship

Working at ESNEFT

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring whats widely regarded as the worlds best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Sponsorship Eligibility

To comply with UK Government regulations on sponsorship we are unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold. Full guidance on sponsorship can be found Skilled Worker visa: Overview - GOV.UK

Notes

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

In line with AfC Terms and Conditions new entrants to NHS will commence on the entry level of the salary

If you require any information in an alternative format or have any access needs for the application process, please contact us.