Medical Secretary - Urology

East Suffolk and North Essex NHS Foundation Trust; Ipswich; Sur place; GBP 21 000 - 26 000; Plein temps

Résumé du poste

East Suffolk and North Essex NHS Foundation Trust is seeking a Medical Secretary for the Urology department at Ipswich Hospital. You will provide comprehensive secretarial and administrative support to clinicians, patients and colleagues, helping to maintain smooth patient pathways.

Excellent attention to detail and strong communication are essential, with training provided on Trust systems. The role offers varied responsibilities in a busy department, with opportunities for development and a

Qualifications

• Good clerical/secretarial background.
• Proven IT skills and familiarity with NHS IT systems.
• Strong communication and organisational abilities.

Responsabilités

• Provide efficient administrative support to clinicians, patients and fellow medical secretaries.
• Receive and open mail; perform routine tasks independently.
• Receive dictation via Big Hand and upload letters to Evolve.
• Update patient pathways following clinic appointments.
• Assist with Choose & Book processing for non-admitted PTL; support Department Lead.
• Answer calls, convey messages and handle enquiries.
• Ad-hoc duties as delegated by Department Lead.

Connaissances

NHS experience

Organisational skills

Excellent communication

IT proficiency

Formation

GCSEs (English & Maths)

Outils

Microsoft Office (Word, PowerPoint, Excel)

Epic EPR

Description du poste

East Suffolk and North Essex NHS Foundation Trust

Medical Secretary - Urology

The closing date is 15 November 2026

An exciting opportunity has arisen for a highly motivated and organised Medical Secretary to join the Urology Department at Ipswich Hospital.

We are seeking a dynamic, flexible and enthusiastic individual to become part of our dedicated team, providing an efficient and effective administrative support service to clinicians, patients and fellow medical secretaries.

This is a rewarding role within a busy department, where you will play a key part in ensuring the smooth running of patient pathways and clinical services. The successful candidate will have excellent attention to detail, strong communication and organisational skills, and the ability to effectively prioritise a varied workload.

You should be confident working both independently and as part of a team, with the flexibility to support different areas of the service as required. Applicants should have previous administrative or clerical experience and a good working knowledge of IT systems. Full training will be provided in the use of Trust systems and processes.

If you are a motivated individual who is passionate about delivering high-quality administrative support and excellent patient care, we would love to hear from you.

Main duties of the job

• Receive and open mail
• Perform routine tasks on own initiative
• Receive dictation via Big Hand and upload letters to Evolve
• Update patient pathway following clinic appointment
• Manage the non-admitted PTLAssist Department Lead with Choose & Book Process
• Answer telephone and deal with enquiries, convey messages
• Ad-hoc duties as delegated by Department Lead

About us

We are one of the largest NHS organisation in the region, employing over 12,000 staff. We deliver care from two main hospitals in Colchester & Ipswich, six community hospitals, clinics and patient's homes. Our scale provides exciting opportunities for development, innovation, research, education and training. Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFTs core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, procedures and in its practices and to foster positive work relationships. The EDI Agenda reflects the Trust values of Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan and Staff Standards, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

Job responsibilities

For further information about this role please contact:

Jack Munson - Operational Co-ordinator

[e-mail]

Working at ESNEFT

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

To comply with UK Government regulations on sponsorship we are unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold. Full guidance on sponsorship can be found Skilled Worker visa: Overview - GOV.UK

Notes

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

In line with AfC Terms and Conditions new entrants to NHS will commence on the entry level of the salary

If you require any information in an alternative format or have any access needs for the application process, please contact us.

Person Specification

Qualifications

• Good clerical / secretarial background, proven experience.
• Microsoft Office applications including Word, PowerPoint, Excel and IT skills
• Work involving contact with members of the public.
• NHS experience
• Familiar with EpicEPR

Experience

• 5 GCSEs, grade C or above, including English & Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust