Receptionist/Admin Support

East Suffolk and North Essex NHS Foundation Trust; Ipswich; In loco; GBP 19.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

NHS pension

Leave entitlement

Unsocial hours payments

27 days annual leave

NHS discounts

Staff Health and Wellbeing

Descrizione del lavoro

East Suffolk and North Essex NHS Foundation Trust is seeking a dedicated Receptionist/Admin Support at Ipswich Hospital. This full-time, fixed-term 12-month role provides essential administrative and reception support to the Cardiology team, facilitating patient bookings and appointments.

The role helps ensure efficient service for tests and procedures and contributes to high-quality patient care. The post offers NHS employment benefits, pension, and opportunities for training and development,

Competenze

• Provides administrative and reception support to the Cardiology team.
• Manages appointment scheduling for tests and procedures.
• Records attendance and updates data quality in the Epic system.
• Processes routine correspondence efficiently.

Mansioni

• Manage appointment scheduling and bookings for tests and invasive procedures.
• Record and update patient attendance outcomes in the Epic hospital system, addressing any data quality issues as they arise.
• Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.

Conoscenze

Administrative support

Reception duties

Data entry

Customer service

Strumenti

Epic

Descrizione del lavoro

Position Overview

We are seeking a dedicated and organised individual to join our team at Ipswich Hospital as a Receptionist/Admin Support. This is a full-time, fixed-term 12 month role. This role involves providing essential administrative and reception support to the Cardiology team, ensuring an efficient service for all patient bookings and appointments. Your contributions will directly impact the quality of care provided to patients undergoing tests and procedures.

Key Responsibilities

• Manage appointment scheduling and bookings for tests and invasive procedures.
• Record and update patient attendance outcomes in the Epic hospital system, addressing any data quality issues as they arise.
• Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.

Contract & Working Conditions

Full-time, fixed-term 12 month role. This role is not suitable for Sponsorship Working at ESNEFT. Work in a supportive and inclusive environment committed to your growth and progression.

Company Culture

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Be part of a purpose-driven organisation that prioritises patient care and values every team members contributions. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

Benefits

• Enjoy the benefits of NHS employment, including structured pay scales and access to development opportunities.
• Generous pension scheme.
• Unsocial hours payments (where applicable).
• 27 days annual leave on commencement (pro rata).
• Access to a range of NHS discounts.
• Staff Health and Wellbeing programme offers a variety of services.

Technology & Systems

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

Sponsorship Eligibility

To comply with UK Government regulations on sponsorship we are unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold. Full guidance on sponsorship can be found. Skilled Worker visa: Overview - GOV.UK Notes. Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended. In line with AfC Terms and Conditions new entrants to NHS will commence on the entry level of the salary.