Receptionist/Admin Support

East Suffolk and North Essex NHS Foundation Trust; Nacton; In loco; GBP 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wide range of training and development

Flexible working options

Generous NHS pension scheme

NHS discounts

Staff Health and Wellbeing programme

Descrizione del lavoro

East Suffolk and North Essex NHS Foundation Trust in Ipswich Hospital is seeking a dedicated Receptionist/Admin Support to join the Cardiology department. This full-time, fixed-term 12-month role focuses on managing patient bookings and administrative tasks to ensure smooth service delivery.

You will support the Cardiology team with appointment scheduling, attendance recording in the Epic system, and handling mail related to bookings and referrals.

Competenze

• Proven experience in clerical or administrative roles.
• Experience working in an office environment.

Mansioni

• Manage appointment scheduling and bookings for tests and invasive procedures.
• Record and update patient attendance outcomes in the Epic hospital system.
• Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.

Conoscenze

Clerical experience

Formazione

GCSE English and Maths (C or above)

Descrizione del lavoro

East Suffolk and North Essex NHS Foundation Trust

Receptionist/Admin Support

The closing date is 15 November 2026

We are seeking a dedicated and organised individual to join our team at Ipswich Hospital as a Receptionist/Admin Support. This is a full-time, fixed-term 12 month role. You will play a crucial role in ensuring the smooth delivery of administrative and reception services within the Cardiology department.The RoleThis role involves providing essential administrative and reception support to the Cardiology team, ensuring an efficient service for all patient bookings and appointments. Your contributions will directly impact the quality of care provided to patients undergoing tests and procedures.Manage appointment scheduling and bookings for tests and invasive procedures.Record and update patient attendance outcomes in the Epic hospital system, addressing any data quality issues as they arise.Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.

Main duties of the job

Be part of a purpose-driven organisation that prioritises patient care and values every team members contributions.

Enjoy the benefits of NHS employment, including structured pay scales and access to development opportunities.

Work in a supportive and inclusive environment committed to your growth and progression.

About us

We are one of the largest NHS organisation in the region, employing over 12,000 staff. We deliver care from two main hospitals in Colchester & Ipswich, six community hospitals, clinics and patient's homes.

Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFTs core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, procedures and in its practices and to foster positive work relationships. The EDI Agenda reflects the Trust values of Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan and Staff Standards, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

Job responsibilities

This role is not suitable for Sponsorship

Working at ESNEFT

We pride ourselves on supporting our staff.

• wide range of training and development opportunities
• flexible working options
• supporting you to achieve your career goals
• generous pension scheme
• unsocial hours payments (where applicable)
• 27 days annual leave on commencement (pro rata)
• access to a range of NHS discounts
• Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

To comply with UK Government regulations on sponsorship we are unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold. Full guidance on sponsorship can be found Skilled Worker visa: Overview - GOV.UK

Notes

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

In line with AfC Terms and Conditions new entrants to NHS will commence on the entry level of the salary

If you require any information in an alternative format or have any access needs for the application process, please contact us.

Person Specification

Qualifications

• GCSE (or equivalent) C or above English and Maths

Experience

• Proven experience in clerical or administrative roles.
• Experience working in an office environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust