Medical Reception & Admin Support - Mental Health

NHS Scotland; Dalkeith; On-site; GBP 18,000 - 27,000; Full time

Job summary

NHS Scotland in Midlothian is seeking a Receptionist/Administrative Officer to join the team at Number 11, Dalkeith. This full-time fixed-term role runs 36 hours over five days (Mon-Fri) with varying hours, for 12 months, providing a welcoming reception and essential admin support to the Joint Mental Health Team.

You will handle meet-and-greet, basic clerical duties, and use TRAK and G2 software. Excellent communication and organisational skills are essential, as is a trauma-informed approach

Qualifications

• Excellent oral and written communication skills are essential.
• Advanced keyboard skills.
• Good organisational skills.
• Have a good awareness of trauma informed practice.

Responsibilities

• Provide a welcoming, professional reception service and first point of contact for visitors and staff.
• Provide high-quality administrative support to the Midlothian Joint Mental Health Team.
• Support the multi-disciplinary team and users of the services.
• Undertake clerical and administrative duties to maintain smooth department operations.
• Provide meet and greet service at Number 11 Reception.

Skills

Oral communication

Written communication

Organisational skills

Advanced keyboard skills

Trauma-informed practice awareness

Education

HNC/SVQIII in Secretarial Studies/Business Administration or equivalent experience

Tools

TRAK

G2

Job description

NHS Scotland in Midlothian is seeking a Receptionist/Administrative Officer to join the team at Number 11, Dalkeith. This full-time fixed-term role runs 36 hours over five days (Mon-Fri) with varying hours, for 12 months, providing a welcoming reception and essential admin support to the Joint Mental Health Team.

You will handle meet-and-greet, basic clerical duties, and use TRAK and G2 software. Excellent communication and organisational skills are essential, as is a trauma-informed approach