Receptionist Bank

Nuffield Health; Wimbledon; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Gym membership discount

Wellbeing benefits

Job summary

Nuffield Health Parkside Hospital in Wimbledon is seeking a Bank Receptionist to join the Patient Services team. The role involves greeting visitors, handling enquiries, managing appointments and directing patients to waiting areas with empathy and professionalism.

Flexibility is essential to cover various shifts including early and late patterns across the day. You should have strong communication, IT and keyboard skills, and preferably prior experience in a healthcare reception or

Qualifications

• Experience in healthcare reception or administration preferred.
• Strong communication and interpersonal skills.
• Ability to explain information clearly and sympathetically.

Responsibilities

• Greet patients and visitors warmly and direct them appropriately.
• Manage patient appointments and check-in/check-out processes.
• Maintain accurate patient records and confidentiality.
• Coordinate with nursing staff to ensure smooth patient flow.
• Assist with clinical paperwork, forms and terms and conditions.

Skills

Communication skills

IT skills

Keyboard skills

Healthcare reception experience

Tools

Healthcare IT systems

Job description

Receptionist - Bank

Nuffield Health Parkside Hospital| Wimbledon, London | Patient Services | Bank Mon -Fri 7:30am-15:30pm and 7:45am-15:45pm and 12:00pm - 20:00pm Must beflexible and able to work all shifts as required

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Bank Receptionist at our Parkside Hospital, you will have great communication, IT and keyboard skills. You will be able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you'll have experience of working in a healthcare setting in either reception or administration.

As a Bank Receptionist, you will:

• Help people feel comfortable when they visit the hospital, using empathy to build positive relationships
• Manage patient appointments and ensure a smooth check-in/check-out process.
• Welcome patients in person, directing them to the appropriate waiting rooms
• Maintain patient records, ensuring all information is accurate and up-to-date
• Work closely with the nursing team to ensure seamless communication and patient flow
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From reduced Gym membership across all of our fitness clubs, to a range of lifestyle and financial wellbeing rewards. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Parkside Hospital.

Nuffield Health Parkside Hospital is one of the leading private hospitals in South-West London. We opened in 1983 and are located opposite Wimbledon Common. Our hospital is easily accessible from Central London and the surrounding areas.

For over 35 years, we have provided first-class independent healthcare for the local community.

Join Nuffield Health and create the future you want, today.