Ward Administrator/Clerk

HealthJobs Ltd; Orchard Portman; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Career progression opportunities

Expert supervision & support

Pension scheme

Cycle to work scheme

Job summary

Cygnet Hospital Taunton is seeking a Ward Administrator/Clerk to support inpatient services. You will manage admissions paperwork, maintain patient records and assist with data collection for KPI reporting in a 36-hour week role.

The successful candidate will provide reception coverage, liaise with external agencies, and ensure confidentiality and security of patient data. Enhanced DBS check is required.

Qualifications

• 2 years' experience in administration in a fast-paced environment.
• Typing proficiency and minute-taking ability.
• Organised, diligent and able to adhere to processes & procedures.
• Knowledge of mental health and patient confidentiality issues.
• Skilled at inputting, pulling & analysing data using Microsoft Excel.

Responsibilities

• Assist wards with completing relevant forms (e.g. Admission paperwork).
• Ensure ward compliance with clinical dashboards and accurate patient databases.
• Maintain filing/record-keeping systems and update ward displays.
• Record enquiries accurately and ensure appropriate action is taken.
• Provide reception cover and support to the Administration Department as requested.

Skills

Typing

Minute taking

Administration

Data handling

Excel

Word/PowerPoint

Communication

Problem solving

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Ward Administrator/Clerk to join our team at Cygnet Taunton.

Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.

Your Day-to-Day...

Salary: £ 25,245 per annum

You’ll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.

• Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).
• Helping to ensure the wards are compliant with various clinical dashboards.
• Ensuring paperwork is submitted so the patient database is kept up to date.
• Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).
• Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.
• Maintain and update ward displays and information points to ensure these remain current and relevant
• Liaise with external agencies, referrers, relatives and other professionals as required.
• Attend and take minutes at meetings as requested.
• Record all enquiries using appropriate documentation and ensure action is taken where necessary.
• Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
• Provide cover and support to the Administration Department as requested.
• Ensure confidentiality and security of patient related data at all times.

You are...

• Experienced in administration in a fast-paced environment (2 years experience)
• Proficient in typing and minute taking.
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Why Cygnet? We'll offer you...

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• \"Cycle to work\" scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.