Receptionist

Cygnet; West of England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discount saving

Job summary

Cygnet is seeking an experienced receptionist for its Brunel site in Bristol. You will provide a welcoming reception, greet visitors, manage sign-ins and calls, and support general office duties within a neuropsychiatric care setting.

The role requires strong organisation, good communication, and GCSE maths/English. A DBS check is required and a pension/employee benefits package is included.

Qualifications

• Experience as receptionist/administrator
• Organised, helpful and multi-tasking
• Computer literacy (Windows/Word/Excel/Outlook)
• Knowledge of telephone systems
• Polite, friendly with excellent communication
• GCSE Maths and English with good numeracy/literacy
• Diligent with confidentiality

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors and notify staff on arrival
• Ensure visitors sign in/out and patients signing in/out are recorded
• Answer and transfer calls, take messages as needed
• Sort and distribute post and assist with general admin
• Keep reception area clean and tidy
• Promote site safety and security protocols

Skills

Receptionist

Administrator

Organised

Computer literacy

Telephone systems

Communication skills

GCSE Maths

GCSE English

Confidentiality

Education

GCSE Maths

GCSE English

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for an experienced Receptionist to join our team at Cygnet Brunel.

Cygnet Brunel in Bristol offers an extensive Neuropsychiatric treatment, care and rehabilitation model which is unique in its ability to provide a dedicated pathway to meet the complex needs of the men they support.

Your Day-to-Day...

You’ll be working 40 hours a week at Cygnet Brunel which offers neuropsychiatric care and rehabilitation.

Salary: £28,050 per annum

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.