Receptionist

Quantum Care; Watford; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Competitive weekend pay

Career development pathways

First-class in-house training

Employee Assistance Programme

Company pension scheme

DBS check and uniform

Retail discounts

Job summary

Quantum Care is seeking a Weekend Receptionist for our newly opened Furzewood Lodge in South Oxhey, Watford. The role is part-time (8-15 hours per week) with weekend shifts (Saturday and Sunday) and a pay rate of £13.72 per hour.

You will be the welcoming face of the Home, providing front of house support to staff, residents, visitors and callers. Ideal candidates will have previous receptionist experience, excellent customer service and strong communication skills.

Qualifications

• Previous Experience as a Receptionist preferred.
• Excellent Customer Service Skills.
• Ability to lone work.
• Excellent Verbal and Written Communication.
• Confident in communicating face to face, via phone and email.

Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Skills

Customer service

Verbal communication

Written communication

Independence

Phone and email

Tools

Computer literacy

Job description

Hour: 8 - 15 hours per week

Shift: Every Weekend – Saturday and Sunday

Pay: £13.72 per hour

Location: Hangers Wood Way, South Oxhey, Watford, WD19 7DY
Quantum Care is a no‑for‑profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and

Make Every Day Matter.
We are seeking a

Contract: Part Time - Perm
Hour: 8 - 15 hours per week
Shift: Every Weekend – Saturday and Sunday
Pay: £13.72 per hour
Location: Hangers Wood Way, South Oxhey, Watford, WD19 7DY
Quantum Care is a no‑for‑profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and Make Every Day Matter.
We are seeking a Weekend Receptionist to join our newly opened purpose built Care Home Furzewood Lodge in South Oxhey, Watford. The 75 bed modern facility has been thoughtfully designed to provide an excellent working environment and state of the art home for residents. Nestled in the heart of South Oxhey, it offers a welcoming setting with excellent local amenities, green open spaces, and convenient transport links, creating a comfortable and well‑connected environment for residents and staff alike.
As a Receptionist, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers.
What You’ll Bring

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Your Day-to-Day Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Why Join Quantum Care?
We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you’ll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• First‑class in‑house training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, values‑driven workplace where your contribution truly matters

Terms and Conditions apply to all benefits
This is a fantastic opportunity to join a well‑established organisation offering rewarding work, a strong sense of purpose and real opportunities for progression. We welcome applications from people of all backgrounds who have the right to work in the UK. Please note that we are unable to offer sponsorship at this time.
An Overseas Police Check/ Certificate of Good Conduct may be required if you have lived or worked outside the UK for 12 Months or more, spent a significant period overseas, or worked abroad in a position of trust. This will be in addition to a mandatory Enhanced DBS check.