Receptionist

Quantum Care; Bishop's Stortford; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

Firstclass inhouse training

Free DBS check

Uniform

Company pension

Employee assistance program

Retail discounts

Job summary

Quantum Care in Bishop's Stortford is seeking a part-time Receptionist to join Elm View Care Home. You will greet residents, visitors and staff, answer calls, manage the switchboard and assist with front-of-house tasks.

The role operates on a two-week rolling rota with varied hours, 25 hours per week, paid at £12.71 per hour. Previous reception experience is preferred; strong communication and computer skills are essential.

Qualifications

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain wellordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Skills

Customer service

Verbal communication

Written communication

Lone working

Computer literacy

Tools

Computer literacy

Job description

Receptionist

Contract: Part Time - Perm

Hour: 25 hours per week

Shift: Alternate rolling week rota - Weekdays

Pay: £12.71 per hour

Location: Newland Avenue, Bishops Stortford, CM23 2UW

Quantum Care is a noforprofit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do andMake Every Day Matter.

We are seeking a Two Receptionists to join our Hotel Styled Boutique feel Care Home in Bishop's Stortford, a contemporary luxury 78-bed residential home. Elm View Care Home is positioned as a modern, purpose-built care home with a strong focus on high-end facilities, hotel-style living, and personalised care.

The role will be on a two week rolling rota:

• Receptionist 1:
  • Week 1 - Monday & Tuesday 9am - 6pm / Wednesday 9am - 1.30pm
  • Week 2 - Wednesday 1.30pm - pm /Thursday & Friday 9am - 6pm

• Receptionist 2:
  • Week 1 - Wednesday 1.30pm - pm /Thursday & Friday 9am - 6pm
  • Week 2 - Monday & Tuesday 9am - 6pm / Wednesday 9am - 1.30pm

As aReceptionist, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers.

What You'll Bring

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Your Day-to-Day Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain wellordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Why Join Quantum Care?

We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you'll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• Firstclass inhouse training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, valuesdriven workplace where your contribution truly matters

Terms and Conditions apply to all benefits

This is a fantastic opportunity to join a wellestablished organisation offering rewarding work, a strong sense of purpose and real opportuniti