Receptionist

Quantum

Tye Green

On-site

GBP 20,000 - 26,000

Full time

2 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Competitive salary (weekends & BH)

Career development pathways

In-house training from day one

Employee Assistance Programme 24/7

Company pension (after 1 year)

Free DBS check and uniform

Retail discounts & exclusive offers

Supportive, values-driven workplace

Job summary

Quantum Care is seeking a friendly receptionist to join our no-for-profit team at Harlow, Essex. You will deliver a comprehensive front of house service to staff, visitors and callers, handle post and deliveries, and support the Home Manager with clerical tasks.

The role requires excellent verbal and written communication, a tidy reception area, and confidence working independently. Computer literacy is essential, with enhanced pay on weekends and Bank Holidays.

Qualifications

Experience as a receptionist preferred.
Excellent customer service and communication skills.
Ability to work confidently on a day-to-day basis and lone-work.
Computer literacy is essential.

Responsibilities

Reception & telephone support for staff, visitors and callers.
Managing deliveries and ensuring items reach the correct recipient.
Processing invoices and authorisation paperwork.
Maintaining reception areas to be clean, tidy and welcoming.
Organising the post room and stationery cupboard.
Handling outgoing mail and daily distribution.
Monitoring stationery supplies and reordering as required.
Supporting the Home Manager with additional duties as needed.
Communicating confidently face to face, by phone and email.
Overseas police check may be required where applicable.
Computer literacy is essential.

Skills

Reception skills

Customer service

Verbal communication

Written communication

Telephone handling

Independent work

Job description

Job Responsibilities

Reception & telephone support - delivering a comprehensive front of house service to staff, visitors and callers.

Managing deliveries - ensuring items reach the correct recipient and are not left unattended.

Processing invoices - completing authorisation paperwork and passing it to the Home Manager.

Maintaining reception areas - keeping the foyer and reception clean, tidy and welcoming.

Organising the post room - ensuring the post room and stationery cupboard remain wellâ€'ordered.

Handling outgoing mail - preparing and bagging daily mail for collection.

Monitoring stationery supplies - ordering stock as required.

Supporting the Home Manager - undertaking additional duties aligned with your skills and competencies.

Computer literacy is essential.

Previous Experience as a Receptionist preferred.

Excellent Customer Service Skills.

Ability to lone work.

Excellent Verbal and Written Communication.

Confident in communicating face to face, via phone and email.

An Overseas Police Check/ Certificate of Good Conduct may be required if you have lived or worked outside the UK for 12 Months or more, spent a significant period overseas, or worked abroad in a position of trust. This will be in addition to a mandatory Enhanced DBS check.

Quantum Care is a noâ€'forâ€'profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and

Make Every Day Matter., Harlow. Nestled in the heart of Harlow, Tye Green Lodge combines high-quality care with modern, comfortable living. This 61 bed purpose-built home features spacious en‑suite accommodation, elegant communal areas, and beautifully maintained gardens. Residents benefit from personalised care, engaging activities, and a supportive community designed to promote independence, dignity, and quality of life.

Benefits