Reception Administrator

Sodexo; City of Westminster; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Wellbeing platform

Employee assistance program

24h GP service

Discounts scheme

Pension plan

Career development

Job summary

Sodexo is hiring for a front-of-house receptionist role in the United Kingdom. You will greet visitors, manage reception tasks, coordinate meeting spaces, and work with internal teams to ensure a smooth workplace experience.

The role emphasizes exceptional customer service, strong communication, and proactive issue resolution. You will join a team dedicated to delivering high-quality facilities support and a positive work environment.

Qualifications

• Experience in client-facing or hospitality roles is a plus.
• Strong interpersonal and communication skills are essential.
• Ability to manage reception and front-of-house tasks efficiently.

Responsibilities

• Greet and assist employees, clients, and visitors with warmth and professionalism.
• Deliver consistent front-of-house operations including reception, sign-ins, and meeting room coordination.
• Collaborate with internal teams and external vendors to support a seamless workplace experience.
• Host workplace events and proactively address maintenance or facilities issues.

Skills

Customer service

Interpersonal skills

Communication

Organisational skills

Microsoft Office

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

• Greet and assist employees, clients, and visitors with warmth and professionalism.
• Deliver consistent front-of-house operations, including reception, visitor sign-ins, communal areas and meeting room coordination.
• Collaborate with internal teams and external vendors to support a seamless workplace experience.
• Host workplace events, client activities, and proactively upscale maintenance or facilities issues to the appropriate teams.
• Handle incoming communications and ensure messages are delivered accurately and efficiently.
• Maintain a tidy, organized, and presentable office environment.
  Previous experience in a similar client facing or hospitality role is a plus, but excellent interpersonal and communication skills are the key
• A positive, energetic and proactive attitude with a passion for exceeding customer expectations
• Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)
• Strong organisational abilities and attention to detail
  At Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!, Why Sodexo?:
• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:

A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

• __ hours per week
• 8:00am - 4:00pm
• £__ per hour
• Site Specific Benefits
• Opportunities for career development
• Plus our Sodexo employee benefits package