Clerical Officer Receptionist

Durham County Council; Spennymoor; On-site; GBP 21,000 - 25,000; Full time

Job summary

Durham County Council is looking to appoint two Clerical Officer/Receptionists within Business Services to provide a professional, efficient receptionist service and general administrative support to visitors and callers. One role is permanent and one is maternity-cover, both full-time.

The successful candidates will have strong communication and IT skills, be highly organized, able to work under pressure to tight deadlines, and be prepared to work in different locations if needed.

Qualifications

• GCSEs (A-C) including English Language or Literature or NVQ2 Business.
• Enhanced DBS check will be required for successful applicants.

Responsibilities

• Reception duties, dealing with incoming and outgoing correspondence, telephone answering and message taking, ordering, data entry, file management, including scanning and archiving, typing duties including the production of posters and display materials, arranging transport, issue and recording of petty cash transactions, booking rooms and diary management.

Skills

Communication skills

IT skills

Data entry

Typing

Education

GCSEs/NVQ2

Job description

We are looking to appoint 2 full time Clerical officer/Receptionists within Business Services to provide a professional, effective and efficient receptionist service and general administrative support to visitors, callers, users.

1 x Full Time Permanent

1 x Full Time Temporary - Maternity Cover

WHAT IS INVOLVED?

We are looking for 2 professional and enthusiastic team players who take pride in providing excellent customer-service. The successful candidates will have good communication skills, be able to work under pressure to tight deadlines with a high degree of accuracy, be well‑organised and flexible, have good IT skills and manage changing priorities. They will also need to be able to work unsupervised using their own initiative. On occasion there may be a requirement to work in other locations providing cover if needed.

Duties will include: Reception duties, dealing with incoming and outgoing correspondence, telephone answering and message taking, ordering, data entry, file management, including scanning and archiving, typing duties including the production of posters and display materials, arranging transport, issue and recording of petty cash transactions, booking rooms and diary management.

WHAT WILL I NEED?

You should have 4 GCSEs (A-C grades including English Language or Literature) or GNVQ Intermediate in Business) or, NVQ 2 Business (or equivalent related subject).

Please refer to the attached person specification for the full criteria.

The successful applicants for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

OUR COMMITMENT TO SAFEGUARDING

Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought – inclusive of a check of the Children’s Barred List and / or Adults Barred List, due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation – and will confirm whether an individual is barred from working with children, adults, or both.

INTERVIEWS

It is expected interviews will be held week commencing 16th November 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.