Receptionist

mydentist (UK); Seaton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

25 days holidays

Bank holidays

Health & wellbeing support

Discounts & saving

Training & development

Work-life balance

Job summary

mydentist in Seaton is hiring a receptionist to deliver exceptional customer service to patients visiting the practice and on the phone. The role is part-time (16 hours per week), on-site with no home working, and requires a friendly, organized approach to front desk duties.

You will help manage appointments, share clear information, and support the team to keep operations compliant. Training is provided for our computer systems, and the role offers a supportive environment with benefits and

Qualifications

• Excellent customer service skills.
• Ability to manage phone calls and front desk operations.
• Capable of working with computer systems (training provided).

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Multitask

Relationship building

Computer literacy

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our practice in Seaton. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is part time 16 hours per week, Monday & Friday with some flexibility to cover Saturdays when needed. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location, close to public transport links
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.