Receptionist

mydentist (UK); Crediton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Health and wellbeing support

25 days holidays + bank holidays

Training and development opportunities

Discounts at cinemas, retailers and餐厅s

Job summary

mydentist in Crediton is seeking a friendly receptionist to join our on-site practice. You will greet patients, answer calls, and help manage appointments to keep the flow smooth for the team.

The role requires building relationships, delivering clear information, and adapting to a fast-paced environment. We offer wellbeing support, holidays, and development opportunities.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

Skills

Customer service

Multitasking

Relationship building

Organised

KPI awareness

Communication

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our practice in Crediton. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is 9:00-17:00 Monday, Wednesday, Thursday and Friday. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location, close to public transport links
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.