Receptionist

mydentist (UK); Bournemouth; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

25 days holidays

Wellbeing support

Discounts

Recognition schemes

Training & development

Stable hours

Job summary

mydentist in Bournemouth on Old Christchurch Road is seeking a receptionist to deliver outstanding service to patients and visitors. You will manage front desk calls, greet customers, and support appointment flows in a fast-paced dental practice.

The role is on-site with regular Monday to Friday patterns and occasional Saturdays. You will join a supportive team and benefit from development opportunities and a strong work-life balance.

Qualifications

• Friendly, caring and organised approach essential.
• Comfortable using computer systems; training provided.
• Ability to multitask and work towards KPIs in a busy dental reception.

Responsibilities

• Welcome customers warmly in person and over the phone.
• Keep appointments running smoothly to support the team.
• Provide clear, helpful information tailored to customers.
• Support daily tasks to keep the practice organised and compliant.

Skills

Customer service

Phone handling

Administration

Multi-tasking

Interpersonal skills

CRM systems

MS Office

Tools

MS Office

Practice management software

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our practice in Bournemouth, Old Christchurch Road. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is

Monday 07:45 - 18:15 ( 30 mins lunch)

Tuesday 08:45 - 20:15 (1 hour lunch)

Wednesday 07:45 - 18:15 (30 mins lunch)

Friday 07:45 - 18:15 (1 hour lunch)

1 in 4 Saturdays as needed.

As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location close to public transport links
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.