Receptionist

mydentist (UK); Wimborne Minster; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25 days holiday

Health & wellbeing

Staff discounts

Training opportunities

Parking

Job summary

mydentist is seeking a receptionist for our Advanced Oral Health Centre in Wimborne. You will greet customers in person and over the phone, manage front desk tasks, and help appointments run smoothly in a busy dental practice.

Based on site, you will build rapport with patients, provide friendly information, handle inquiries, and support the team to maintain organisation and compliance with procedures.

Qualifications

• Friendly, caring and compassionate.
• Organised; able to multitask and work towards KPI’s.
• Confident in building relationships with customers and patients.
• Comfortable using computer systems; training will be provided.

Responsibilities

• Welcome customers warmly in person and over the phone.
• Keep appointments running smoothly to support the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly

Customer service

Organisation

Multitasking

Relationship building

Computer systems

Calm under pressure

Adaptability

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our Advanced Oral Health Centre in Wimborne. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is full-time, 40 hours per week. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location, close to pubic transport links
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.