Receptionist

mydentist (UK); Tetford; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Health & wellbeing support

Employee discounts

25 days holiday

Training & development

Recognition schemes

Stable hours

Job summary

mydentist Thetford is looking for a friendly receptionist to join our on-site team at IP24 2DT. You will greet customers in person and on the phone, helping the practice run smoothly and efficiently.

We offer from £12.97 per hour, 25 days holiday including bank holidays, wellbeing support, discounts, training and development, and stable hours for a healthy work-life balance.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Communication

Multitasking

Computer literacy

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist Thetford

You’ll be joining us at our practice in Thetford, IP24 2DT. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is

Monday and Tuesday 8.15am to 6pm (1 hour lunch)

Friday 8.15am to 5.15pm (30mins lunch)

As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location with excellent transport links
• Parking is available nearby

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.