Receptionist

CFH Docmail Ltd; Radstock; Remote; GBP 14,000 - 17,000; Part time

Benefits offered by this job

25 days holiday pro rata with Bank Hol

On-site role at Radstock

Job summary

CFH Docmail Ltd in Radstock, United Kingdom is seeking a part-time Receptionist for Thursday and Friday afternoons (1pm - 5.30pm) or just Friday afternoons.

In this vital role, you will join our team at the Radstock site providing front desk support and be the first point of contact for callers and visitors.

The role is 4.5 or 9 hours per week with potential to work extra hours to cover holidays. Strong communication and organisational skills are essential.

Qualifications

• Excellent communication skills - friendly, clear and professional in all interactions.
• Good organisation skills.
• Previous reception experience is a bonus but not essential.
• Basic proficiency in MS Office Suite (Word, Excel, Outlook).
• Ability to respond quickly to enquiries.
• Right to work in the UK.

Responsibilities

• Answer all phone calls promptly and provide excellent customer service.
• Greet visitors in a welcoming and professional manner.
• Ensure drivers sign in/out and gate security is managed.
• Manage daily incoming mail (afternoon deliveries).
• Keep reception area tidy and welcoming.
• Assist with administrative tasks for HR and staff coordination.

Skills

Communication

Organization

MS Office

Tools

MS Office Suite

Job description

Radstock, United Kingdom | Posted on 09/10/2026

We offer industry leading print, mail and online communication solutions to improve your business outcomes.

Smarter customer engagement and peace of mind provided by our 'best in class' security and award-winning service. We understand that effective communication with your audience is critical to your organisation. We can provide the perfect communications service whether you need to ensure compliance, improve outcomes, grow or digitally transform your business. We’ll be by your side every step of the way.

Job Description

Job Summary

As a well established local printing business, we are seeking to recruit a part-time Receptionist for Thursday and Friday afternoons (1pm - 5.30pm) or just Friday afternoons

In this vital role, you will join our team in providing professional, excellent front desk support and be the first point of contact for callers via the reception switchboard as well as visitors to our Radstock site.

The role is for either 4.5 hours or 9 hours per week with the opportunity to work additional hours to cover holidays etc.

Duties

• To answer all phone calls promptly, providing excellent customer service and routing inquiries efficiently
  
• Greet all visitors onto site in a welcoming and professional manner
  
• Ensure all delivery drivers are signed in and out of site and operate the security gates
  
• Manage daily incoming mail if it arrives in the afternoon
  
• Ensure the reception area remains tidy, professional and welcoming
  
• Support team members with administrative tasks such as updating staff lists and rotas, booking of meeting rooms/lunches, course bookings etc
  
• Any other administrative duties requested by the HR Business Partner in line with job level
  

Requirements

• Excellent communication skills - friendly, clear and professional in all interactions
  
• Good organisation skills
  
• Previous reception experience is a bonus but not essential
  
• Basic proficiency in MS Office Suite (Word, Excel, Outlook)
  
• Ability to respond quickly to enquiries
  
• Right to work in the UK
  
• 25 days holiday plus Bank Holidays (pro rata'd for part-time working)