Receptionist/Administrator - Part-Time

Oxford Instruments; West of England; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

25 days annual leave (Pro Rata) + half

Share incentive plan

Flexible benefits

Collaborative environment

Résumé du poste

Oxford Instruments in Severn Beach, Bristol, is seeking a professional Receptionist/Administrator on a part-time basis. You will be the first point of contact for visitors, manage calls via switchboard and Teams, greet guests, issue passes, and ensure site security and smooth front-desk operations.

You will support administration across the business, maintain directories, handle post, manage stationery, and assist with time & attendance and new starter onboarding.

Qualifications

• Previous receptionist, administrative, or office support experience.
• Good literacy and numeracy skills.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Ability to handle calls professionally and coordinate with multiple teams.

Responsabilités

• Answer and manage calls via switchboard and Microsoft Teams.
• Welcome visitors, issue passes and maintain site security.
• Maintain reception area and coordinate with IT/Facilities.
• Manage mail, stationery, and time & attendance records.
• Support onboarding and general admin across departments.

Connaissances

Customer service experience

Organisational skills

Communication skills

Telephone etiquette

Formation

Good general education

Strong literacy and numeracy

Outils

Microsoft Office

HR/Time & Attendance systems

Description du poste

We are seeking a professional, organised, and customer-focused Receptionist / Administrator to join our team in Severn Beach, Bristol on a part-time basis. As the first point of contact for visitors, customers, and employees, you will play a key role in creating a positive and welcoming experience while providing vital administrative support across the business. This is an excellent opportunity for someone who enjoys variety in their work, takes pride in delivering exceptional service, and thrives in a fast-paced environment.

Key Responsibilities:

Reception & Visitor Management

• Answer and manage incoming calls via the switchboard and Microsoft Teams, directing enquiries efficiently and professionally.
• Welcome visitors to the site, ensuring they receive a friendly and professional experience.
• Issue visitor passes and ensure all site security, safety, and access procedures are followed.
• Maintain the reception area and coordinate with IT and Facilities to ensure equipment remains fully operational.

Administration & Office Support

• Maintain and update telephone directories and contact information.
• Distribute incoming mail and prepare outgoing mail for collection.
• Monitor stationery supplies and place orders as required.
• Assist with managing site access permits and security records.
• Support emergency procedures and site safety initiatives.

Employee & Business Support

• Administer the Time & Attendance system, ensuring records and reports are accurate and up to date.
• Coordinate pool car bookings, employee driver records, and liaise with the Fleet Manager regarding vehicle servicing, MOTs, and maintenance.
• Support new starter onboarding by preparing welcome packs, printing ID badges, and setting up required Health & Safety records.
• Provide administrative support to other departments as required.
• Support Head Office reception activities when needed.

Qualifications

• Good general standard of education.
• Strong literacy and numeracy skills.

Skills & Experience

• Previous experience in a receptionist, administrative, customer service, or office support role.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using HR systems or Time & Attendance systems would be advantageous.
• Excellent telephone manner and professional communication skills.
• Strong organisational skills with the ability to manage multiple priorities effectively.

Personal Attributes

• Friendly, approachable, and highly professional with excellent interpersonal skills.
• Confident communicating with a diverse range of people, including international visitors and colleagues.
• Strong attention to detail and commitment to accuracy.
• Proactive and enthusiastic, with a willingness to learn new systems and processes.
• Able to remain organised and productive when working under pressure.
• Flexible and adaptable, with a positive approach to changing priorities.
• A collaborative team player who enjoys supporting others and contributing to a positive workplace culture.

Why Join Us?

This role offers the opportunity to become an integral part of a collaborative and innovative team, where your contribution will help ensure the smooth day-to-day running of the business. You'll work in a varied and people-focused position, interacting with colleagues, customers, and visitors while supporting a range of business functions.

What We Offer

• 25 days annual leave (Pro Rata) +half-day Fridays
• Share incentive plan
• Flexible benefits tailored to your needs
• A collaborative environment with excellent work-life balance.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.