Receptionist / Administrator

Oxford Instruments Plc; Bristol; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Private healthcare

Pension scheme

Share incentive plan

Flexible benefits

Structured career development

Job summary

Oxford Instruments Plc is seeking a professional, organised receptionist/administrator in Severn Beach, Bristol for a part-time role. You will be the first point of contact for visitors, customers and staff, handling calls, greeting guests, and coordinating admin tasks across the business.

The role covers time & attendance administration, mail handling, stock control, and coordinating with IT and Facilities to keep equipment running smoothly.

Qualifications

• Experience as receptionist, administrator, customer service, or office support.
• Strong literacy and numeracy skills.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Experience with HR or Time & Attendance systems is advantageous.

Responsibilities

• Answer and manage incoming calls via switchboard and Microsoft Teams; direct queries professionally.
• Welcome visitors and issue passes; ensure site security and access procedures.
• Maintain reception area; coordinate with IT and Facilities for equipment.
• Update telephone directories; distribute mail; manage stationery stock.
• Support onboarding of new starters and provide admin support to other departments.

Skills

Reception experience

Customer service

Organisational skills

Telephone etiquette

Microsoft Outlook/Excel

Team coordination

Education

Good general education

Tools

Microsoft Office

Time & Attendance systems

Job description

We are seeking a professional, organised, and customer-focused Receptionist / Administrator to join our team in Severn Beach, Bristol on a part-time basis. As the first point of contact for visitors, customers, and employees, you will play a key role in creating a positive and welcoming experience while providing vital administrative support across the business. This is an excellent opportunity for someone who enjoys variety in their work, takes pride in delivering exceptional service, and thrives in a fast-paced environment., Reception & Visitor Management

• Answer and manage incoming calls via the switchboard and Microsoft Teams, directing enquiries efficiently and professionally.
• Welcome visitors to the site, ensuring they receive a friendly and professional experience.
• Issue visitor passes and ensure all site security, safety, and access procedures are followed.
• Maintain the reception area and coordinate with IT and Facilities to ensure equipment remains fully operational.

Administration & Office Support

• Maintain and update telephone directories and contact information.
• Distribute incoming mail and prepare outgoing mail for collection.
• Monitor stationery supplies and place orders as required.
• Assist with managing site access permits and security records.
• Support emergency procedures and site safety initiatives.

Employee & Business Support

• Administer the Time & Attendance system, ensuring records and reports are accurate and up to date.
• Coordinate pool car bookings, employee driver records, and liaise with the Fleet Manager regarding vehicle servicing, MOTs, and maintenance.
• Support new starter onboarding by preparing welcome packs, printing ID badges, and setting up required Health & Safety records.
• Provide administrative support to other departments as required.
• Support Head Office reception activities when needed., This role offers the opportunity to become an integral part of a collaborative and innovative team, where your contribution will help ensure the smooth day-to-day running of the business. You'll work in a varied and people-focused position, interacting with colleagues, customers, and visitors while supporting a range of business functions.

  Good general standard of education.

• Strong literacy and numeracy skills., Previous experience in a receptionist, administrative, customer service, or office support role.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using HR systems or Time & Attendance systems would be advantageous.
• Excellent telephone manner and professional communication skills.
• Strong organisational skills with the ability to manage multiple priorities effectively.

Personal Attributes

• Friendly, approachable, and highly professional with excellent interpersonal skills.
• Confident communicating with a diverse range of people, including international visitors and colleagues.
• Strong attention to detail and commitment to accuracy.
• Proactive and enthusiastic, with a willingness to learn new systems and processes.
• Able to remain organised and productive when working under pressure.
• Flexible and adaptable, with a positive approach to changing priorities.
• A collaborative team player who enjoys supporting others and contributing to a positive workplace culture.

Competitive salary

• 25 days annual leave (Pro Rata) + half-day Fridays
• Private healthcare
• Share incentive plan
• Pension scheme
• Flexible benefits tailored to your needs
• Structured career development opportunities
• A collaborative environment with excellent work-life balance.