Receptionist

Nuffield Health; Oxford; On-site; GBP 15,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Oxford Hospital is seeking a friendly Receptionist to greet patients, manage enquiries and direct visitors to the right areas. You will answer calls, book appointments and support the reception team in the smooth daily operation.

We value empathetic communication and IT/keyboard skills. The role is permanent, full-time (37.5 hours weekly) with benefits including gym access, health assessments, discounts and a pension plan.

Qualifications

• Experience in healthcare administration or on reception preferred.
• Ability to explain sensitive or complicated information clearly and empathetically.
• Strong communication, IT and keyboard skills.

Responsibilities

• Answer the phone, handle enquiries and book appointments.
• Welcome patients and direct to changing or waiting areas.
• Prepare clinical paperwork, referral forms and terms.
• Work closely with colleagues to ensure the department runs smoothly.

Skills

Communication

IT skills

Empathy

Customer service

Job description

ReceptionistOxford Hospital | Customer | Permanent | Full timeUp to £25,545.00 depending on experience37.5 hours per weekAs the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.As a Receptionist, you will: • Help people feel comfortable when they visit your department • Use your empathy and customer service skills to build positive relationships • Answer the phone, deal with enquiries and book appointments • Welcome patients in person, directing them to the appropriate changing or waiting rooms • Work closely with colleagues to ensure the department runs smoothly• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditionsHelping you feel good.We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.Join Nuffield Health and create the future you want, today.If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.It starts with you.