Bank Receptionist

Cygnet Health Care Limited; Godden Green; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Flexible working

Career progression opportunities

Employee referral scheme

Job summary

Cygnet Hospital Godden Green is a private mental health hospital providing specialist acute and PICU services. We are seeking friendly, experienced receptionists to provide ad-hoc reception cover on a bank/casual basis.

You will work on ad-hoc shifts, Monday to Sunday, in a hospital environment to create a safe, welcoming space for colleagues, visitors and patients. The ideal candidate is well presented, adaptable and communicative, with experience in reception/administration and a good level of

Qualifications

• Experience as receptionist/administrator
• Excellent communication skills
• Computer literate (Windows/Word/Excel/Outlook)
• Confidentiality and discretion

Responsibilities

• Welcome visitors and staff
• Ensure visitors sign in/out and patients are logged correctly
• Answer and transfer calls and take messages
• Sort and distribute post and assist with general office duties
• Keep reception area clean and tidy
• Promote safety and security procedures

Skills

Customer service

Communication skills

Multi-tasking

Confidentiality

Tools

MS Office

Telephone systems

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Hospital Godden Green is a private mental health hospital providing specialist acute and PICU services for women in a calm and therapeutic environment. We are looking for friendly and experienced Receptionist to join our team on a Bank/Casual basis to provide reception cover as and when required.

You’ll be working ad-hoc shifts, Monday to Sunday in a hospital setting, helping to provide a safe, welcoming environment for colleagues, visitors and the people in our care.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills.

Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard.

Your Day-to-Day...

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Please note, successful candidates will be required to undergo an enhanced DBS check.

Why Cygnet?

We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Flexible working.

What next?

If you care about making a difference – we want to talk to you.

At Cygnet, we’ve been changing people’s lives for more than 30 years – thanks to our wide range of high-quality health services. Our care has our patients and residents at its heart and their wellness as its goal. We’re always set on positive, lasting outcomes.