Receptionist

Nuffield Health Careers; Hereford; Hybrid; GBP 21,000 - 29,000; Part time

Benefits offered by this job

Cycle to work scheme

Financial wellbeing support

Job summary

Hereford Hospital is seeking a part-time Receptionist to greet members and visitors with a warm, professional welcome. The role focuses on delivering excellent customer care, handling enquiries, and supporting administrative tasks in a busy reception area.

You will need strong communication skills, a friendly and proactive approach, and basic IT abilities including Word and Excel. Shifts are early and late, Monday to Friday, with occasional weekend work.

Qualifications

• Excellent customer service and communication skills.
• Basic computer skills including Word and Excel.
• Flexible and proactive attitude.

Responsibilities

• Support the smooth running of our reception area.
• Create a friendly, relaxing and professional environment.
• Provide exceptional and efficient customer service to everyone who visits our hospital.
• Give a warm welcome, answering queries with care and helpfulness.
• Provide general admin support such as handling enquiries and making appointments.
• Take payments from patients in line with procedures and reconcile monies daily.

Skills

Communication skills

Customer service

Empathy

Tools

Word

Excel

Job description

Receptionist

Hereford Hospital | Receptionist | Permanent Contract | Part Time |

£25,038 per annum pro rata

14 hours per week

consisting of early shifts (6.45am to 1.45pm) and late shifts (1.45pm to 8.45pm) Monday - Friday with some occasional weekend work.

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Receptionist at our Hereford Hospital, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Receptionist, you will:

• Support the smooth running of our reception area.
• Help us create a friendly, relaxing and professional environment.
• Provide exceptional and efficient customer service to everyone who visits our hospital.
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
• Providing with any general admin support such as dealing with enquiries and making appointments.
• To take payments from patients in accordance with set procedures, processing payments using appropriate processes and systems, and reconciling monies taken daily.
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.